If you want to revamp your image, you must consider the passenger experience. Garuda Indonesia, which began a fleet revitalization programme in 2009, shows us how it is embracing customer ‘centricity’. A new Super First Class will be introduced to the carrier’s new three-class Boeing 777-300ERs. Deliveries begin in 2013.
Tag Archives | IFE
Panasonic Avionics shows off its new in-flight television service and reveals details about how it is building a critical mass of airline customers.
Having read my recent blog post, ‘SOMEBODY is making money on in-flight connectivity’, research firm Northern Sky Research (NSR) felt compelled to add a little color to its report about the Ku-band sector, and in so doing, dropped a few potential nuggets. Improperly installed antennas? Server overloads? Could this explain why some user experiences of […]
“IFE isn’t that important anymore. I mean, seriously, all anybody really wants to do is use their own iPad in flight.” I hear this statement or a variation thereof and I sigh. It is inaccurate, short-sighted, and, dare I say it, betrays a level of ignorance.The IFE industry is evolving to accommodate tech-savvy travelers. That […]
GO HERE: https://plus.google.com/u/0/110897184785831382163/posts/5qsNxFEaiML, which will lead you to the full report here: https://www.infosecisland.com/blogview/16696-FACT-CHECK-SCADA-Systems-Are-Online-Now.html I don’t have any further details at this time. I will try to firm up this story as soon as possible. Many thanks to @stefanpaetow for the heads up about this post!
DUBAI: I’m on the ground at the Dubai air show, admittedly looking a little worse for the wear after a madcap Lancaster-DC-LA-DC-Lancaster-New York-Dubai travel schedule this week, though the final leg was made infinitely better by the fact that I scored an exit row seat on the Emirates Airbus A380 (sweeeeet!) My focus over the […]
Readers of this blog knew a week ago that United-Continental was planning fleet-wide connectivity, and had tapped Panasonic Avionics for a portion of the business. But it was still great to see confirmation of the news today from the horse’s mouth as well as some precious details about the mammoth deal, which calls for the […]
[Gently amended to add a few more names to the hardware list.]______________________________________________________________________________Commercial passenger connectivity “is here to stay”. And while L-Band aeronautical services are “clearly in the lead”, Ku-band broadband “is setting blistering pace for units and revenues”. So says Northern Sky Research in its latest satellite market report, which estimates that the global MSS […]
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