Flightglobal’s journalists and staffers are renowned in the aerospace industry for being among the hardest working, most dedicated and congenial group of people one could ever hope to meet. I’m not exaggerating when I say that some of the most thrilling moments of my life – and some of the most uproariously funny moments – […]
Tag Archives | IFEC
If you want to revamp your image, you must consider the passenger experience. Garuda Indonesia, which began a fleet revitalization programme in 2009, shows us how it is embracing customer ‘centricity’. A new Super First Class will be introduced to the carrier’s new three-class Boeing 777-300ERs. Deliveries begin in 2013.
Panasonic Avionics shows off its new in-flight television service and reveals details about how it is building a critical mass of airline customers.
Having read my recent blog post, ‘SOMEBODY is making money on in-flight connectivity’, research firm Northern Sky Research (NSR) felt compelled to add a little color to its report about the Ku-band sector, and in so doing, dropped a few potential nuggets. Improperly installed antennas? Server overloads? Could this explain why some user experiences of […]
“IFE isn’t that important anymore. I mean, seriously, all anybody really wants to do is use their own iPad in flight.” I hear this statement or a variation thereof and I sigh. It is inaccurate, short-sighted, and, dare I say it, betrays a level of ignorance.The IFE industry is evolving to accommodate tech-savvy travelers. That […]
DUBAI: I received a surprise visit today at the Flightglobal press room at the Dubai air show. Satcom1 swung by to show me its new in-flight connectivity billing service for business aircraft. Check it out! (P.S. If you want to hear about the Satcom1 executive’s recent experience using Lufthansa’s FlyNet service, skip to minute 3:36.)
DUBAI: I’m on the ground at the Dubai air show, admittedly looking a little worse for the wear after a madcap Lancaster-DC-LA-DC-Lancaster-New York-Dubai travel schedule this week, though the final leg was made infinitely better by the fact that I scored an exit row seat on the Emirates Airbus A380 (sweeeeet!) My focus over the […]
Readers of this blog knew a week ago that United-Continental was planning fleet-wide connectivity, and had tapped Panasonic Avionics for a portion of the business. But it was still great to see confirmation of the news today from the horse’s mouth as well as some precious details about the mammoth deal, which calls for the […]
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