Tag Archives | The Middle Seat Terminal

Mad props to Garuda Indonesia for its new passenger ‘centricity’

If you want to revamp your image, you must consider the passenger experience. Garuda Indonesia, which began a fleet revitalization programme in 2009, shows us how it is embracing customer ‘centricity’. A new Super First Class will be introduced to the carrier’s new three-class Boeing 777-300ERs. Deliveries begin in 2013.

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UPDATE 1: Airbus is in-flight connectivity force to be reckoned with

(Updated to include comment from TAM) TAM made big news this week with the announcement that it will offer OnAir in-flight connectivity on 27 Airbus A350-900 XWBs, 10 A330s, and 12 Boeing 777-300ERs in addition to its A320 family of jets. The Brazilian carrier deserves kudos for recognizing the importance of offering in-flight connectivity to […]

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Gulp. That’s cheap. #PAS11

Gulf Air, as first reported by RWG, is poised to bring Panasonic Avionics’ eXConnect in-flight high-speed Internet solution to its fleet (could it announce the deal this week at the Paris Air Show?) but that’s not the only in-flight entertainment and connectivity news breaking about the carrier. According to a recent online post on the […]

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Exclusive: South African taps Sicma for seat-centric IFE

South African Airways has become the latest customer of Sicma’s seat-centre SiT in-flight entertainment system, RWG can exclusively reveal. “We are retrofitting two [Airbus] A330s starting with the first plane in June 2011,” says Thomas Lee, director of business development at Zodiac Aerospace, the parent to Sicma. The aircraft are owned by a leasing company. […]

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Industry expert Jon Norris tables IFEC forecast for 2011

What does 2011 hold for in-flight entertainment and connectivity (IFEC)? That’s not the easiest question to answer. After all, technology is moving SO fast, and a host of new players are entering the field. I decided to put the query to industry expert Jonathan Norris, who holds the title of vice-president cabin design office at […]

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Finnair reveals in-flight connectivity plan for long haul

The other day I blogged about a report in AirAsia’s in-flight mag that Finnair is offering OnAir in-flight mobile connectivity to passengers. It turns out that the AirAsia article isn’t entirely accurate (the carrier isn’t offering connectivity yet). BUT, Finnair has revealed to RWG that it is preparing for a “wireless cabin communication environment” and […]

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UPDATE: Alitalia is ‘Magnifica’ with new A330 business class

Update: I’ve learned a little bit more about what is on offer on Alitalia’s new A330s. Here are the seat and IFE suppliers: Economy: Recaro 3510Premium Economy: ‘Pimped’ Recaro 3510Business class: Sogerma Solstys IFE: Panasonic eX2 Original Blog: Alitalia has taken delivery of its first Airbus A330, a -200 that features the carrier’s new ‘Magnifica’ […]

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PHOTOS: AirAsia X learns its lesson; unveils new seats

Acknowledging that its 38″ premium economy seats “were neither suitable nor comfortable for long-haul flights”, AirAsia X has launched a refurbishment scheme that will see the carrier fit its aircraft with new ‘flatbed premium seats’ and reclinable economy class seats. The carrier says the flatbed premium seats are standard business class specifications of 20″ width, […]

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PHOTO: Pretty Continental birds – without seats!

Just because there has been a bit of a lull in the Koito seat story (as independent tests are conducted on in-service seats) doesn’t mean that airlines aren’t suffering the fallout from the whole debacle. As first reported here, Continental Airlines is dealing with delays to its Boeing 737-800s. A photographer, who posts photos on […]

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Airbus releases OIT on Koito seat debacle (here’s the text!)

The news for Koito Industries keeps getting worse. Yesterday, EASA told me it isn’t ruling out an airworthiness directive, after the Japanese firm falsified safety data on 150,000 seats in the world fleet. In advance of that, however, Airbus has just released an operators information telex (OIT) on the situation. OPERATORS INFORMATION TELEX – OPERATORS […]

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