August 2008 Archives
Aeroflot - Russian airlines
29th August 2008
EXCLUSIVE FOR LISA MINOT, THE SUN
AEROFLOT'S CABIN SERVICE SCORES FIRST-CLASS RESULTS IN IATA PASSENGER SURVEY
Russian airline in top five of European customer satisfaction study
Cabin crew attains first-rate marks with courtesy and responsiveness
Business traveller loyalty rate of 85 per cent boosts passenger growth
New self-check-in facilities, Russian airport rail link and Moscow airport terminal
Pity Katharina Winkler of Ogilvy PR in London (that's not her pictured left BTW). August gets off to a nice bright start for her as she gets the Aeroflot pan-European account at a time when the airline actually has some good stuff to talk about. Shiny new fleet with more to come, strong growth, reasonably serious hopes of Sheremetyevo getting sorted out.
The days tick by and then this happens. Since Aeroflot was apparently in the process of hiring an agency while the Kremlin was in the process of getting ready to go to war, it seems the airline is not quite as deep in the government's pocket as generally reckoned. Or maybe it was, in a very Western way, doing the only thing it could in the light of events.
Anyway, Katharina has got her work cut out.
Pilots may feel that there is a certain step in the sequence of events which may have been, how can I put this, more optimally executed.
Kudos to Lockheed for building them to last.
Full story below....
He finally took delivery the next year and, as you do, flew to India with his wife in it, then back to the UK via, obviously, Belgrade. Suffice it to say that the aircraft had an eventful life before finally being written off in Spain in 1947.
In fact even after that its life was only a little less eventful and somewhat incredibly it has now just gone on display in its full glory at the RAF Museum at Hendon in north London. Pretty isn't it?
The full story of what happened and how it got there is below, courtesy of the museum.
This particular accident wasn't caused by turbulence, it was due to a collision-warning alert and the ensuing events. The report makes interesting reading - but the photos and injury descriptions are the bits passengers need to pay attention to.
The fact is that in a jet airliner your soft body is being projected through space at several hundreds of miles per hour surrounded by necessarily hard stuff. Anything that happens to distub the equilibrium of your trajectory is likely to end badly for you. And such things do happen quite a bit.
Read my earlier post here.
So BA, American and Iberia have finally bitten the bullet and are are asking for anti-trust immunity for their alliance - with Finnair and Royal Jordanian thrown in for good measure. This one will run and run, but an interesting development on day one is that they are banking on public support through a new campaigning website with the provocative url www.MoreTravelChoices.com
First question now will be to see who actively opposes this. Virgin we know all about - but how will Star Alliance and SkyTeam address this? Very tricky for them I think.
In the great, and generally successful, tradition of Unusual Attitude off-the-cuff predictions here's one more: this application will be approved.
Comments very welcome.