"It would be an understatement to say we are frustrated and disappointed," McDonald said.
Air NZ is trying to work out when exactly in 2014 it will receive its first 787-9. For now, a spokesman said, 2014 "is as specific as it gets".
The delay is likely in relation to the one-month hold Boeing implemented on the 787 line earlier this month.
The carrier is looking to mitigate the delay by postponing the retirement of aircraft. Future routes--such as to South America and Sao Paulo in particular--may be delayed.
"We're on about plan C," McDonald said.Read our full article here.