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Jetstar, now offering Qantas frequent flyer points, strikes Virgin et al

Much news lately has been about Virgin Australia’s move upmarket to capture more of the corporate sector, but a quieter story is what is happening to the portion of the leisure market Virgin will have to give up.The latest development is today’s announcement that Jetstar has a new fare class option that will enable passengers […]

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Virgin’s FlyBuys tie-up good for corporate market and bottom line

If this weekend’s reports pan out to be correct that Virgin Blue is looking to partner with Coles’ FlyBuys programme–effectively creating a rivalry between the Qantas/Woolworths tie-up–the decision will be good for Virgin’s push into the corporate market as well as its bottom line. Virgin Blue believes that if it can offer more ways to […]

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Tiger’s Crawford Rix defends Stripes programme

Tiger Australia’s latest managing director is Crawford Rix, an affable British chap formerly with bmi and who you could almost hug if it wasn’t for a tiger beating you to it. Although Tiger is still lip-tight about its plans, Rix’s gravitas makes Tiger’s secrecy less insulting.Rix and I were having a chat after Tiger launched […]

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What Alan Joyce thinks of Virgin’s corporate and A330 plans

Over the next few weeks Virgin Blue is expected to make a number of announcements to help the carrier capture more of the corporate market and strengthen its network. Since new strengths will come at the expense of Qantas, it is worth considering what Qantas thinks of Virgin’s plans and how Qantas plans to fend […]

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Take home messages from Virgin Blue’s Navitaire SNAFU

Long queues at Melbourne airport Sunday evening. Photo: Will Horton I fortunately was flying on Sunday and, even more fortunately, not on Virgin Blue, whose Navitaire-powered IT booking, reservations, check-in, and boarding system crashed following a hardware failure Sunday morning. The carrier later said Navitaire should have “remedied within a short period of time” the […]

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Will Vietnam’s SkyTeam Entry Give Greater Access to Australia?

Vietnam B777-200 taking off from Melbourne Passengers belonging to a SkyTeam frequent flyer programme (Delta, Air France/KLM, Alitalia, Aeromexico) long bemoaned there were few options for them to get to Australia both for earning and redeeming miles.The main route from North America was with Korean Air through Seoul, a convoluted journey compared to the hops […]

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