|Law Lian Yan
At any Western company a booklet spelling out the company’s philosophy that employees have to dutifully study would have been laughed off. Not at Japan Airlines, where former chairman Kazuo Inamori, a devout Buddhist, came up with the JAL Philosophy.
The first part is entitled “In order to lead a wonderful life” and details the values employees need. Sub-chapter titles include tips: “Have a beautiful mind”, “A small good is like a great evil, while a great good may appear merciless”, and “Strive for perfection”.
The second part, entitled “To become a wonderful JAL”, is divided into five chapters. The first suggest ways in which “each of us makes JAL what it is”, the second says employees should “have a sense of profitability”, the third calls on everyone to “unite our hearts”, the fourth implores them to “possess a fighting spirit”, and the fifth says everyone should be “creative in our work.”
“I am honoured to have had the opportunity to learn from Inamori-san the kind of leadership we should have and the important things we should consider as human beings,” says Masaru Onishi.