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Admin and Information Technology Support Officer

Admin and Information Technology Support Officer

To provide business administration support to the UK Office.
To provide IT support and act as an IT focal point for the UK office.

The UK Admin and IT Support officer will be wholly responsible for:
Travel bookings to include hotel, hire car and flight arrangements.
Processing of KSA Visa applications and the logistics involved therein.
Production and ongoing review/ maintenance of written business administrative procedures.
Support the Business Manager in promoting the partnering ethic
Manage the site infrastructure services to ensure a good standard of working environment for all staff.
Creation and maintenance of effective New starter induction procedure.
IT support and focal point for UK office, including;
Carrying out simple local functions using either scripted or guided procedures
Have an acceptable level of knowledge of IT systems to enable discussion and fault-finding remotely with the support unit.
Be a guide to visiting engineers to ease fact finding when dealing with faults
The changing of backup tapes on a daily basis.
Distribution of IT hardware.
Daily local problem solving i.e. printer un-jamming, toner changing
Uninterruptable Power Supply local diagnostic running
Gain effective knowledge of Private Automatic Branch eXchange phone system to problem solve and train new users.
Management of Video TeleConferencing system.
To act as direct support to the Managing Director as required.

Primarily a UK role, the Admin and IT Support Officer (UK) will be expected to come into contact with UK Ministry of Defence,suppliers, management and other corporate visitors.
Must be available to travel to London and the Home Counties, sometimes at short notice.

Essential
Educated to GCSE level in English language and Mathematics
Proven track record in similar role, supporting teams and working to tight timescales
Excellent knowledge of MS Word, Excel, Project and Visio.
Experience in IT system fault-finding
Holder of a full UK driving license
Good standard of written and spoken English

Desirable
Business experience in the Defence Sector
Experience in support of communications services
Experience of new office start up procedures and problemsolving

The successful candidate will be required to be security cleared prior to appointment