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Communications Specialist 5

Communications Specialist Level 5 supporting Ethics communication activities and reporting to the director of communications, Office of Internal Governance (OIG). The communications lead will support the vice president of ethics, serve on the leadership teams for Ethics and Corporate Audit and be responsible for the development, coordination and implementation of strategic communication plans as well as measuring and reporting periodic progress against plans. The successful candidate will be able to build strong client relationships to understand and anticipate requirements, and can work well collaboratively and effectively in cross-functional teams. The position requires initiative, creativity, excellent judgment, and strong oral, written and communications planning skills to sustain a high level of ethics and compliance awareness across enterprise. Individual filling this role will create custom communications plans for major events/activities; prepare bi-weekly Ethics Report, regular articles for BNN and Frontiers; edit Ethics Web site content; drive organizational communication to increase employee engagement; prepare speeches and manage speaker coordination; and write direct messages to targeted audiences. In addition, this position will provide communications support to OIG, Corporate Audit and Compliance Integration as needed.

Competencies

General


 Customer Focus
Provides enterprise level modeling for making customers and their needs a primary focus of one's actions; develops and sustains productive, high-level customer relationships as they relate to complex and large scale projects; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to senior level customers to build their understanding of issues and capabilities; considers how complex project level decisions/actions/plans will affect customers; responds quickly to meet significant customer needs and resolve complex problems; provides enterprise level thought leadership on monitoring and evaluating customer concerns, issues, and satisfaction and to anticipate customer needs.

 Decision Making
Consistently and proactively recognizes a wide range of highly advanced or unusually complex issues, problems, or opportunities across the organization; determines whether action is needed. Adeptly identifies the need for and collects information to better understand issues, problems, and opportunities; has advanced knowledge in integrating unusually complex information from a variety of sources; detects unusually complex trends, associations, and cause-effect relationships. Guides others in creating relevant options for addressing problems/opportunities and achieving desired outcomes; can be relied upon to formulate clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option; implements decisions reliably and initiates action within a reasonable time; includes team leaders, managers and internal employees in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.

 Establish Strategic Direction
Identifies/recognizes the need for additional information and obtains it by clearly describing what needs to be known and the means to obtain it; asks relevant and specific questions of fellow team leaders, managers, internal employees and customers to verify facts and obtain additional information. Organizes qualitative information and data to identify/explain trends, problems, and their causes; compares, contrasts, and combines information to identify underlying issues; sees associations between seemingly independent problems or events to recognize trends, problems, and possible cause-effect relationships. Organizes and manipulates quantitative data to identify/explain trends and problems and their causes. Mentors others in generating options to achieve a long-range goal or vision; develops decision criteria considering relevant factors (e.g., cost, benefits, risks, timing, buy-in, and organizational goals and values) and the decision's impact on employees, the company, and customers; considers the opportunities and risks associated with various options; selects the course of action with the highest probability of success. Analyzes short- and long-term strategic goals and determines long-range objectives; develops broad, initial timelines based on these strategic goals. Identifies the critical tasks and resources (including people) necessary to achieve the desired objectives; takes action to ensure superior execution.

 Follow-Up
Consistently builds due dates into assignments and task delegations; advises others in advanced processes for clearly and effectively communicating milestones and expected results. Asks probing questions to obtain relevant information; proactively convenes meetings to review progress and share information; gets feedback on results from those directly involved. Meets formally with fellow team leads, managers, internal employees, and customers to review the results of an assignment, project, or delegated task.

 Managing Work
Identifies and creates hierarchy of activities and tasks based on criticality; adjusts priorities when appropriate. Deploys and ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively and efficiently. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts and maximize resources. Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Consistently uses time effectively and prevents irrelevant issues or distractions from interfering with work completion. Technical


 Media Relations
Advanced/expert knowledge of complex media relations tools and activities. Ability to employ experience and knowledge of media representatives processes and interviewing techniques to appropriately represent the company's position to the media and to anticipate questions and prepare effective responses.

 Professional Writing
Advanced/expert ability to write clear, compelling prose in different styles, voices, tones to most effectively communicate to multiple audiences. Advanced/expert ability to apply highly developed knowledge of writing skills to various communication materials (e.g., news releases, news and feature articles, promotional materials, brochures, web communications, presentations, speeches) to meet customer requirements.

 Speech Writing Knowledge
Expert, advanced knowledge of speech writing theory, practices, and techniques to help speakers deliver compelling oratory. Apply knowledge of the style, personality, and intent to craft speeches that are sincere, authentic, and effective.

Typical Education/Experience

Bachelor's degree and typically 15 or more years' related work experience, a Master's degree and typically 13 or more years' related work experience or an equivalent combination of education and experience.

Other Job related information

*** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***

Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.

The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process.