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Employee Relations Specialist 4/5

Designs, develops, administers, and leads the execution of the collective bargaining, employee engagement and containment processes. Provides strategic advice, operational advice, counsel and interpretation to management, Human Resources and employees on a broad range of complex employee relations issues. Benchmarks, develops and integrates Employee Relations'' strategies and processes and prepares recommendations to senior leadership. Analyzes, resolves and leads the analysis and resolution of complex operational issues. Provides education on Employee Relations'' strategies and processes. May act as lead negotiator or play significant role in union contract negotiations. Designs, develops and determines strategy for use of employee engagement tools. Develops, administers and analyzes results from employee engagement tools to develop engagement strategy and recommendations.

Competencies



General


Adaptability
Fully understands changes in own and fellow senior employees' work and situations; is frequently called upon to explain the logic or basis for change to other employees; is generally seen as an expert on information about changes affecting own and fellow senior employees' jobs; occasionally mentors fellow employees around the change. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow senior employees and external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Building Trust
Consistently demonstrates honesty; keeps commitments; behaves in a consistent manner. Guides others in sharing thoughts, feelings, and rationale so that other project leads, managers, interorganizational employees and external customers understand personal positions. Consistently listens to others and objectively considers others' ideas and opinions, even when they conflict with one's own. Consistently treats people with dignity, respect, and fairness; gives proper credit to others; stands up for deserving others and their ideas even in the face of resistance or challenge.

Communication
Consistently clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Consistently frames even complex messages in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used; attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow project leads and other internal employees in effective communication techniques.

Cross Functional Partnerships
Analyzes the organization, potential external partners, and own area to identify key relationships that should be initiated or improved to further the attainment of own area's goals. Exchanges information with project leads, internal employees, and external customers to clarify partnership benefits and potential problems; collaboratively determines the scope and expectations of the partnership so that both areas' needs can be met. Collaboratively determines courses of action to realize mutual goals; facilitates agreement on each partner's responsibilities and needed support. Places higher priority on organization's goals than on own area's goals; anticipates effects of own area's actions and decisions on partners; influences others throughout the organization and in partner organizations to support partnership objectives. Implements effective means for monitoring and evaluating the partnership process and the attainment of mutual goals.

Decision Making
Consistently recognizes a wide range of complex, specialized issues, problems, or opportunities in own work group, across the organization and with external customers; determines whether action is needed. Steadily identifies the need for and collects information to better understand issues, problems, and opportunities. Regularly integrates complex information from a wide variety of sources; detects complex trends, associations, and cause-effect relationships. Consistently creates relevant options for addressing problems/opportunities and achieving desired outcomes. Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Consistently implements decisions or initiates action within a reasonable time. Regularly includes fellow project leads, employees across the organization, and external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.

Planning And Organizing
Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate. Proactively determines project or assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed. Effectively allocates appropriate amounts of time for completing own work; avoids scheduling conflicts. Is an expert at taking advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion. Technical


Analytical Skills
Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers.
Preferred - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the business unit level.

Boeing Knowledge
Basic - Extensive and specialized knowledge of Boeing's organizations, processes, program plans, policies and procedures, and products required to effectively perform functional responsibilities of the occupation.
Preferred - Advanced/expert knowledge of Boeing's organizations, processes, program plans, policies and procedures, and products required to effectively perform functional responsibilities of the occupation.

HR Practices/Processes
Basic - Extensive and specialized knowledge of HR processes (e.g., EEO, bargaining agreements, staffing, compensation, benefits, Alternate Dispute Resolution, salary planning) and employee relation's principles, practices, methods, programs, and collective bargaining agreements.
Preferred - Advanced/expert knowledge of HR processes (e.g., EEO, bargaining agreements, staffing, compensation, benefits, Alternate Dispute Resolution, salary planning) and employee relations principles, practices, methods, programs, and collective bargaining agreements.

Typical Education/Experience



Level 4 - Bachelor's degree and related work experience, a Master's degree and related work experience or an equivalent combination of education and experience. Level 5 - Bachelor's degree and related work experience, a Master's degree and related work experience or an equivalent combination of education and experience.


Other Job related information



Provides strategic advice and counsel to management, Human Resources and employees on a broad range of complex employee relations issues, and in particular, anticipate issues and proactively identify solutions. Work directly with union leaders to resolve issues and foster a good working relationship. Act as lead for the Philadelphia Employee Relations group. Participate, as appropriate, in government hearings or investigations such as Department of Labor (DOL) investigations, National Labor Relations Board (NLRB) charges, assist in the preparation of legal cases, and conducts investigations as required.


*** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***

Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.

The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process.