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Integrated Support Specialist 4 - Tanker Maintenance Ops

Position serves as a member of the KC-767 Maintenance Operations Integrated Fleet Support Team. This requires interfacing across the full spectrum of IPT's supporting the KC-767 to include Finance, ILS Planning and Management, Supply Chain, Logistics Engineering, Training, Scheduling, Program Managers, and Program Executives. Represent Maintenance Operation to the customers in Italy and Japan, at all levels from Air Staff, Wing, and Maintenance Organization including technicians performing touch labor. Primary Responsibilities: Scheduler maintaining detailed task schedules in both MS Project and CSPR, manage the schedule to anticipate schedule adjustments and recommend corrective action, coordinate changes to minimize cost and schedule variance. Coordinate internal training for Line maintenance personnel, Boeing Field Service Representatives (FSRs), Tanker Operations Controllers, and Quality Control personnel; Training System Coordinator assessing internal training needs and documenting requirements in Sustainment Information System (SIS) Training Management System (TMS); Training System Coordinator assessing external OJT maintenance training requirements for Customer maintenance personnel, planning, coordinating and reporting progress and completion military customer personnel; Training Courseware Developer / Instructor for Human Factors as related to maintenance personnel; Cost Account Manager (alternate) documenting performance, reviewing cost and schedule Earned Value Management (EVM) data, recommending corrective action, prepare cost schedule Estimates At Completion (EAC), communicate with IPT Finance Focal. Knowledge and experience with KC-767 maintenance training courseware a plus; Focal for MO Export Management insuring compliance with ITAR and Boeing proprietary requirements for exchanging information with Foreign Customers.

Competencies



General


Decision Making
Consistently recognizes a wide range of complex, specialized issues, problems, or opportunities in own work group, across the organization and with external customers; determines whether action is needed. Steadily identifies the need for and collects information to better understand issues, problems, and opportunities. Regularly integrates complex information from a wide variety of sources; detects complex trends, associations, and cause-effect relationships. Consistently creates relevant options for addressing problems/opportunities and achieving desired outcomes. Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Consistently implements decisions or initiates action within a reasonable time. Regularly includes fellow project leads, employees across the organization, and external customers in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.

Information Monitoring
Consistently determines which processes or areas within own work and throughout the organization need to be monitored; expertly identifies what information needs to be obtained; proactively establishes systems to monitor activities or outputs that are easy to use and that provide timely and pertinent information; effectively puts in place monitoring systems with minimal interruption for other organizational processes; collects and reviews data on a regular basis to determine progress, anticipate needs, and make necessary adjustments to personnel or processes within own work group, with other project leaders and throughout the organization.

Planning And Organizing
Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate. Proactively determines project or assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed. Effectively allocates appropriate amounts of time for completing own work; avoids scheduling conflicts. Is an expert at taking advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently; coordinates with internal and external partners. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.

Work Standards
Consistently establishes expert criteria and/or work procedures to achieve a high level of quality, productivity, or service. Dedicates required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments. Accepts responsibility for outcomes (positive or negative) of one's work; admits mistakes and refocuses efforts when appropriate. Provides encouragement and support to others in accepting responsibility; does not accept others' denial of responsibility without questioning. Technical


Interpret Engr Data
Extensive, specialized knowledge of engineering data (e.g., blueprints, data sets, specifications, logic diagrams, electrical circuit schematics) to interpret, analyze, and develop data for support requirements.

Logistics Support
Extensive, specialized knowledge of integrated logistic support systems, processes, and applications. Subject matter expert for logistics support for the department and the organization.

Operations & Maint Support
Extensive knowledge of operations, environments, and maintenance support concepts.

Quality Tech Documentation
Possesses extensive, specialized knowledge and the ability to interpret and support development of policies, practices, processes, and procedures, i.e. ISO recourses including documentation, as they apply to technical documentation to ensure quality product delivery.

Typical Education/Experience



Bachelor's degree and related work experience, a Master's degree and related work experience or an equivalent combination of education and experience.


Other Job related information



Ability to Obtain Interim and/or Final Clearances (Post Start) - Candidate must be eligible to live and work in the 'U.S. The successful candidate should have direct heavy aircraft maintenance experience. Experience on Tankers or specifically the KC-767 Tankers is a plus. Candidate should have knowledge of Earned Value Management concepts; experience using the Integrated Master Scheduling (IMS). Knowledge of Microsoft Office programs including Project, Excel, and Word are a plus. The successful candidate should have a through understanding of Integrated Logistics Support, Configuration management, Engineering drawings, Maintenance Manuals, Human Factors in Maintenance, Export, Maintenance, Supply Support and Maintenance Documentation.


*** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***

Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.

The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process.