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Lifecycle Support Technologist 4

Provide project management support to the Product Support Systems and Tools (PSS&T). The PSS&T team is responsible of deploying Information Technology (IT) tools in support of global service and support business candidates. The successful candidate will be responsible for support planning, scheduling, and monitoring of IT migration and deployment activities. The effort will include supporting multiple programs planning, performance reporting, status reporting and program management reviews. The successful candidate will also be responsible for the coordination and configuration control of program management artifacts including risk charts and mitigation plans, status reports, and Earned Value Management (EVM) charts.

Competencies

General


Continuous Improvement
Consistently and proactively reviews complex and/or specialized processes to identify gaps between requirements and current outputs within own work group, throughout the organization, and with external customers. Identifies potential conditions that contribute to gaps or key variances; explores complex relationships between conditions and effects; distinguishes causes from symptoms and identifies primary causes. Consistently and proactively generates ideas for solutions; analyzes the effect or impact of each solution; selects appropriate solutions; tests solutions; and gathers feedback from fellow project leads, internal employees and external customers on effectiveness. Reviews impact on baseline measures and modifies solutions as appropriate to ensure effectiveness.

Contributing To Team Success
Consistently makes procedural or process suggestions to work group members, fellow project leads, other internal employees, and external customers for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to team accomplishments. Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents. Shares important or relevant information with the team. Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

Managing Work
Consistently identifies highly critical and less critical activities and tasks amidst a large number of competing demands; adjusts priorities when appropriate. Consistently ensures that required equipment and/or materials are in appropriate locations so that own and others' work can be done effectively. Effectively allocates own time to complete work; coordinates own and others' schedules to avoid conflicts. Consistently takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.

Systems Thinking
Consistently evaluates job tasks and processes on how well they help meet team objective(s); identifies non-value-adding components and barriers. Formulates change strategies; frequently seeks input from other project leads and internal employees to evaluate options for change and encourage buy-in. Makes appropriate changes to job/role structures and processes by communicating effectively and focusing on new skill development. Uses extensive measurement systems to monitor the implementation. Technical


Data Configuration Mgmt
Extensive, specialized knowledge of configuration management principles and processes to maintain the integrity of data (e.g., revision level, naming conventions, product identification numbering systems) and numerically controlled media.

Data Repository Technology
Extensive, specialized knowledge of data elements, data definitions, data information attributes, metadata definitions, and data sensitivity requirements. Extensive knowledge of dictionary/repository structures, tools, and utilities. Extensive, specialized knowledge of information design, database software (e.g., Oracle, DB2, SQL-Server, IMS), network and server hardware (e.g., RAID), database networking protocols, and database performance tools.

Integrated Logistics Support
Extensive, specialized knowledge of the Integrated Logistics Support (ILS) disciplines including logistics engineering, logistics support analysis, technical publications, support equipment, spares, provisioning, field services, maintenance, etc., supporting product lifecycle, and the interaction between departments in order to resolve issues related to Support Equipment (SE) installations.

Product Support Relationships
Extensive knowledge of the inter-relationships between product support disciplines and how their products, processes, and services affect and impact non-product support disciplines and processes (e.g., engineering, business, operations). Extensive ability to integrate the various disciplines.

Product Support Technical Data
Extensive and specialized knowledge of product support technical data requirements and formats (e.g., review and interpret Engineering data/drawings, Maintenance Manuals, cataloging, Structural Repair Manuals, Time Compliance Technical Order [TCTO], manufacturing plans) to support product deliverables.

Requirements/Tracing
Extensive, specialized knowledge of how to derive and allocate requirements (e.g., system, sub-system, software) and show traceability throughout the product lifecycle.

Typical Education/Experience

Technical bachelor's degree and typically proven related work experience or a Master's degree with typically proven experience or a PhD degree with typically 4 or more years' related work experience or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.

Other Job related information

Experience in SharePoint administration and web site development would be beneficial. Familiarity with risk management, earned value management would also be beneficial. Exposure to IT deployment and migration would be preferred. Position can be worked from St. Louis, Long Beach or Philadelphia sites.

*** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***

Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.

The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process.