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Multi-Disc Technologist 3 - San Diego, CA

Perform support analysis tasks associated with the development and fielding of an IT based Network System for the U.S. Navy. Responsible for performing integrated logistics support activities required for life-cycle support and sustainment. Candidate will identify and document Network supportability and maintainability requirements and collaborate with the design process to achieve a balance between system design and support. Tasks will center on a commercial off-the-shelf based equipment design that will be integrated into a Ship Board networking system. Selected candidate shall provide supportability influence on product designs and solutions; develop and maintain a logistics support analysis record database; evaluate, identify, and document required operations and maintenance procedures; develop and publish technical manuals; perform supportability related trade studies; analyze level of repair requirements; document provisioning data and model for recommended spares; and develop training media.


Competencies



General


Communication
Clarifies purpose and importance; stresses major points; follows a logical sequence. Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.

Continuous Improvement
Consistently reviews a wide range of processes to identify gaps between requirements and current outputs within own work group, other work groups, and occasionally external customers. Consistently identifies potential conditions that contribute to gaps or key variances; fully explores relationships between conditions and effects; distinguishes causes from symptoms and identifies primary causes. Independently generates ideas for solutions; fully analyzes the effect or impact of each solution; selects appropriate solutions. Consistently tests solutions; gathers feedback from own work group, other work groups, and occasionally external customers on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.

Customer Focus
Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships; uses information to understand customers' circumstances, problems, expectations, and needs; periodically becomes involved in sharing information with customers to build their understanding of issues and capabilities; considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; assists higher graded employees and/or project team leaders in implementing ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs. Technical


Authoring/Publishing Systems
Complete knowledge of Boeing authoring/publishing systems (e.g., Automated Publishing System [APS] 1.5, APS 2.0, Publication Interface Program [PIP], Electronic Maintenance and Operational Data [eMOD], Service Bulletin Engineering Authoring System [SBEAS], Automated Retrofit And Kit System [ARAKS]).

Customer Knowledge
Complete knowledge of techniques to help identify a customer's organization, capabilities, practices, support resources, preferences, problems, and other constraints in order to provide effective product support and technical issue resolution.

Maint Task Analysis Process
Complete knowledge of maintenance task analysis process methodology; repair level analysis process methodology; cataloging process methodology; support equipment requirements documentation (e.g., Support Equipment Requirements Document [SERD], Support Equipment Identification Requirements [SEIR]). Complete knowledge of provisioning process methodology (e.g., change authority, engineering configuration effectivities, top-down breakdown analysis, Quantities Per Assembly [QPA], parts breakdown); facilities requirements analysis, facilities planning, facilities design standards and specifications, building codes, and facilities evaluation techniques and methodologies; and, Packaging, Handling, Storage, and Transportation (PHS&T). Complete knowledge of Logistics Support Analysis Record (LSAR) or other tailored supportability database systems and their associated data elements.

Operations & Maint Support
Complete knowledge of operations, environments, and maintenance support concepts.

Supportability
Complete knowledge of customer, regulatory agency, industry, and company policies, practices, and procedures as they apply to technical documentation, support equipment, part interchangeability, data reliability analysis and data extraction, service related problem resolution and warranty settlement processes, etc. in support of projects and programs.

Typical Education/Experience



Technical bachelor's degree and typically 5 or more years' related work experience or a Master's degree with typically 3 or more years' or a PhD degree or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.


Other Job related information



Ability to Obtain Interim and/or Final Clearances (Post Start) - Eligibility to live and work in US required. Successful candidate shall have domain knowledge related to U.S. Navy shipboard system support, Naval supply chain, and Naval operations and maintenance processes for equipment support. In addition, candidate must have a broad understanding of Integrated Logistics Support. Knowledge and skills requirements include Logistics Support Analysis Record (LSAR) data development and use; task analysis for operations and maintenance; and familiarity with authoring and publishing systems. Also prefer instructional systems design experience along with a technical understanding of IT based networks and associated support and maintenance activities. Knowledge of ILS product development standards such as S1000D, MIL-HDBK-470, MIL-HDBK-502, MIL-PRF-49506, and related handbooks and standards is expected. Contingent on program award.This position is contingent on the award of a competitive contract expected between November 2009 and January 2010. The prime work location will be at the Boeing Offices in San Diego, CA with periodic travel to the Boeing offices in Huntington Beach, CA.


*** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***

Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.

The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process.