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Operations Manager Level K

Position requires current SSBI/SCI security clearance. Candidate will act as the Manager of personnel working in a real-time operations environment and oversee the data to day operations of a complex system. Candidate reports to the Operations Director for a 24x7 operations center. Candidate is the senior Boeing Operations representative on the operations floor. Candidate is responsible for ensuring the successful completion of mission objectives. Candidate delegates responsibilities among the operations team and serves as the operations focal point between management and customer representatives during both nominal and anomalous operations. Candidate coordinates planned/unplanned facility activities that may impact operations. Candidate should be capable of obtaining system operational certification as Operations Manager. Candidate also participates in the development of engineering processes, methods and tools. Candidate requires strong analytical skills and supervisory experience. Candidate must have strong communications and interpersonal skills to work effectively with management, customers and operations team. Experience in a space operations environment is required. Candidate must be a team player. Position works 12-hour rotating shifts. Overtime may be required.

Boeing Leadership Attributes

 Charts the Course
Starts with the customer ends with the customer. Translates strategy into actionable objectives and plans. Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates others. Maintains direction, balancing big-picture concern with day-to-day issues.

 Delivers Results
Keeps his/her promises. Does not rationalize shortfalls and is accountable. Demonstrates strong operational skills. Marshals the other Leadership Attributes in meeting commitments. Capitalizes on unanticipated opportunities and changing circumstances to meet commitments.

 Finds a Way
Continuously monitors customers and operations to spot issues. Faces reality and adjusts to keep commitments. Models confidence that sees change as opportunities. Uses Boeing complexity as leverage, not an excuse.

 Inspires Others
Energizes, excites, and motivates others. Creates and models a confident and winning atmosphere. Builds teams whose impact is far greater than the sum of their parts. Inspires in ways that are consistent with Boeing's values. Celebrates success and learns from disappointments. Creates an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn.

 Lives the Boeing Values
Models, leads and is committed to the Boeing values, principles and business-conduct policies. Earns the trust and respect of all Boeing stakeholders. Ensures effective business, compliance and financial controls. Promotes integrity in all that we do. Demonstrates commitment to and takes advantage of diversity. Creates an environment of respect and inclusion. Does not use abusive or intimidating behavior. Bounds vigorous pursuit of individual and business objectives with overall interest and reputation of the company.

 Sets High Expectations
Sets high expectations rooted in ensuring competitiveness. Sets high expectations for him/herself first. Has courage to raise the bar continuously/routinely. Holds self and others accountable for continuous improvement. Communicates expectations directly, openly and effectively. Shows people and teams how to reach (acts as a coach).

Competencies

General


 Build Positive Relationships
Proactively builds effective working relationships with fellow K level managers, people throughout the organization, and external customers. Solicits and provides information to clarify situations. Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand pertaining to the organization. Places higher priority on organization and departmental goals than on own goals. Gains agreement from partners and fellow first level managers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.

 Building A Successful Team
Works with other K level managers to ensure the purpose and importance of the team are clarified (e.g., team has a clear charter or mission statement); guides the setting of specific and measurable team goals and objectives. Works with other K level managers to help clarify roles and responsibilities of team members; helps ensure that necessary steering, review, or support functions are in place. Works with other K level managers to make procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to team accomplishments. Listens to and fully involves others in team decisions and actions; values and uses individual differences and talents. Shares important or relevant information with other K level managers and the team. Adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.

 Customer Focus
Provides K level direction for making customers and their needs a primary focus of direct report's job activities and actions; considers how work group's decisions/actions/plans will affect customers; actively seeks information to understand customers' circumstances, problems, expectations, and needs; presents project level information to middle and/or senior level managers to build their understanding of issues and capabilities as they relate to customer needs; considers how project level decisions/actions/plans will affect customers; responds quickly to meet significant customer needs and resolve problems; provides K level leadership on monitoring and evaluating customer concerns, issues, and satisfaction and to anticipate customer needs; implements and monitors customer feedback systems to gauge customer satisfaction and makes adjustments to service as indicated by feedback. Technical


 Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level. Serves as a resource for exempt team members.

 Engineering Processes
General knowledge of responsibilities and tasks performed by various Engineering departments/disciplines. General knowledge of the interaction between departments/disciplines and how their products/processes affect one another and impact non-engineering processes. Provides advice and support to other management personnel.

Typical Education/Experience

Requires Bachelor's Degree and typically 9 to 13 years' experience or either a Master's degree with 7 to 11 years' experience or a PhD degree with 4 to 8 years' experience.

Other Job related information

Position works 12 hour rotating shifts. Position requires current SSBI/SCI security clearance. Prefer candidates with CI or Full-Scope Polygraph. Applicants MUST include their Security Clearance Level, Investigation Type and Investigation Date clearly on their resume. Candidate must be willing to take and pass a polygraph. Candidates shall have demonstrated experience leading and/or managing a team of operators. Candidate shall have excellent team skills and be able to function at the highest levels of stress. Demonstrate all Boeing leadership attributes: charts the course, sets high expectations, inspires others, finds a way, lives the Boeing values and delivers results.

*** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***

Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.

The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process.