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Product Support Program Manager K

This position will be responsible for providing functional support of the Order to Delivery Phase of Integrated Material and Information Management (IMIM), and will report to the Lifecycle 3 (LC3) Program Manager. This individual will be the IMIM Product Support lead for multiple sites, including: St. Louis, Philadelphia, Mesa and Long Beach. This individual will also lead the Metrics and Reporting Integrated Product Team which will span all Lifecycles of the IMIM Program. Primary responsibilities include defining and translating business requirements into system specifications, managing the integration of processes and technology across multiple GS&S sites, and developing and integrating project plans, strategies and business processes to meet project goals. Additional responsibilities include continually monitoring and reviewing performance metrics and improvement plans to ensure integration across sites and initiatives as well as ensuring the application of Program Management Best Practices. This individual will be required to support the execution of project plans, including responsibility for financial and resource plans, risk management, contract terms/conditions, and customer relationships.

Boeing Leadership Attributes

 Charts the Course
Starts with the customer ends with the customer. Translates strategy into actionable objectives and plans. Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates others. Maintains direction, balancing big-picture concern with day-to-day issues.

 Delivers Results
Keeps his/her promises. Does not rationalize shortfalls and is accountable. Demonstrates strong operational skills. Marshals the other Leadership Attributes in meeting commitments. Capitalizes on unanticipated opportunities and changing circumstances to meet commitments.

 Finds a Way
Continuously monitors customers and operations to spot issues. Faces reality and adjusts to keep commitments. Models confidence that sees change as opportunities. Uses Boeing complexity as leverage, not an excuse.

 Inspires Others
Energizes, excites, and motivates others. Creates and models a confident and winning atmosphere. Builds teams whose impact is far greater than the sum of their parts. Inspires in ways that are consistent with Boeing's values. Celebrates success and learns from disappointments. Creates an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn.

 Lives the Boeing Values
Models, leads and is committed to the Boeing values, principles and business-conduct policies. Earns the trust and respect of all Boeing stakeholders. Ensures effective business, compliance and financial controls. Promotes integrity in all that we do. Demonstrates commitment to and takes advantage of diversity. Creates an environment of respect and inclusion. Does not use abusive or intimidating behavior. Bounds vigorous pursuit of individual and business objectives with overall interest and reputation of the company.

 Sets High Expectations
Sets high expectations rooted in ensuring competitiveness. Sets high expectations for him/herself first. Has courage to raise the bar continuously/routinely. Holds self and others accountable for continuous improvement. Communicates expectations directly, openly and effectively. Shows people and teams how to reach (acts as a coach).

Competencies

General


 Build Positive Relationships
Proactively builds effective working relationships with fellow K level managers, people throughout the organization, and external customers. Solicits and provides information to clarify situations. Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand pertaining to the organization. Places higher priority on organization and departmental goals than on own goals. Gains agreement from partners and fellow first level managers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.

 Delegating Responsibility
Allocates decision-making authority and/or task responsibility in appropriate areas to individuals throughout the organization including fellow K level managers (considering positive and negative impact, organizational values and structures, and the enhancement of the individual's knowledge/skills). Clearly communicates the parameters of the delegated responsibility, including decision-making authority and any required actions, constraints, or deadlines. Suggests resources and provides assistance or coaching as needed; expresses confidence in the individual. Establishes appropriate procedures to keep informed of issues and results in areas of shared responsibility.

 Establish Strategic Direction
Identifies/recognizes the need for additional information and obtains it by clearly describing what needs to be known and the means to obtain it. Asks relevant and specific questions of fellow K level managers, internal employees and customers to verify facts and obtain additional information. Organizes qualitative information and data to identify/explain trends, problems, and their causes; compares, contrasts, and combines information to identify underlying issues. Sees associations between seemingly independent problems or events to recognize trends, problems, and possible cause-effect relationships. Organizes and manipulates quantitative data to identify/explain trends and problems and their causes; generates options to achieve a long-range goal or vision; develops decision criteria considering relevant factors (e.g., cost, benefits, risks, timing, buy-in, and organizational goals and values) and the decision's impact on employees, the company, and customers; considers the opportunities and risks associated with various options; selects the course of action with the highest probability of success. Analyzes short-term and tactical goals which support long-range objectives; develops timelines based on these goals. Identifies the critical tasks and resources (including people) necessary to achieve the desired objectives; takes action to ensure superior execution.

 Political Awareness
Provides K level management direction to direct reports as to the political consequences of actions; assesses the political environment and potential ramifications when presenting ideas and taking actions with others; provides coaching to direct reports on how to manage ideas and actions to effectively navigate the political environment. Engages direct reports and other employees to fully understand their views and positions on key issues; takes responsibility to create buy-in for recommendations and actions before officially presenting ideas or taking action; positions recommendations to minimize negative reactions.

 Risk Taking
In the K level management role, pursues situations or opportunities that can lead to either substantial benefit or significant negative consequence for self and team. Proactively gathers information to understand probability of success, benefits of success, consequences of failure, and opportunities for mitigating risk. Quickly initiates action despite uncertainty of outcome; is willing to accept personal responsibility for failure. Technical


 Support Program Knowledge
Extensive, specialized knowledge of several support program elements (e.g., spares/supply chain support, etc.).

Typical Education/Experience

Other Job related information

This individual will work in a collaborative environment with site and functional leaders, suppliers and customers to develop, integrate, and implement new or revised processes, tools and requirements in support of IMIM. This individual must be able to identify risk, analyze situations, assess options, develop mitigation plans, resolve issues, achieve opportunities, and communicate across a broad audience. Previous leadership experience and project management experience a plus. This individual will be based out of St. Louis, but may reside in any of the major Supply Chain Management sites such as St. Louis, Mesa, Philadelphia or Long Beach.

*** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***

Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.

The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process.