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Quality Systems Specialist 3 -- ARES MAF

Reviews proposals, contracts, regulatory, program and customer requirements ensuring early quality involvement in program development. Prepares and maintains Quality directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements are deployed. Analyzes process data, metrics, models and flows to identify root cause of problems. Participates with stakeholders to develop potential preventive or corrective actions and implementation. Conducts research, compiles and analyzes performance reports and process control statistics, to continuously improve process capability. Conducts quality source selection and process reviews of suppliers ability to meet program quality requirements and support business decisions, and develops a coordinated response for management review and approval. Conducts hardware, software and system level audits to determine compliance with quality management system standards, configuration assurance, related business, regulatory and customer requirements and reports results to management. Analyzes data to provide material review dispositions for nonconforming materials, parts and equipment. Works under general direction.

Competencies



General


Adaptability
Understands changes in own and others' work and situations; may be asked to explain the logic or basis for change to less experienced employees; actively seeks information about changes affecting own and fellow employees' jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow interorganizational employees and occasionally to external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

Collaboration
Works effectively and cooperatively with fellow employees, peers from other teams and/or parts of the organization and occasionally external customers; establishes and maintains good working relationships by actively involving others and helping them feel valued, appreciated, and included in discussions. Places higher priority on team and/or organization goals than on own goals. Offers to provide help and/or leadership to other teams and/or employees and occasionally external customers when they need assistance.

Continuous Improvement
Consistently reviews a wide range of processes to identify gaps between requirements and current outputs within own work group, other work groups, and occasionally external customers. Consistently identifies potential conditions that contribute to gaps or key variances; fully explores relationships between conditions and effects; distinguishes causes from symptoms and identifies primary causes. Independently generates ideas for solutions; fully analyzes the effect or impact of each solution; selects appropriate solutions. Consistently tests solutions; gathers feedback from own work group, other work groups, and occasionally external customers on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness. Technical


Analysis and Corrective Action
Complete knowledge of root cause analysis and corrective action of non-conformances to reduce scrap, minimize rework, reduce cost and improve quality to meet all requirements. Develops, reviews and approves product definition data including emergent design changes.

Analytical Skills
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level.

Operations Processes
Complete knowledge of the responsibilities and tasks performed by various Operations departments/disciplines (e.g., Fabrication, Assembly, Tooling, Quality, Industrial Engineering, Manufacturing Engineering). Complete knowledge of the interactions between departments/disciplines and how their products/processes affect one another and impact non-operations processes (e.g., Engineering, Business, Logistics).

Process Management Skills
Complete ability to determine the process to be used to accomplish goals, properly document processes, know how to organize people and activities, understand how to separate and combine tasks into efficient workflow, identify opportunities for synergy and integration, and simplify complex processes.

Product Review Process
Complete knowledge of Universal Product Review (UPR) including Material Review Authorization (MRA), Materials Review Board (MRB) processes, supplier delegated MRB processes (e.g., authorization, qualification, maintenance, disclosure), and post-production review.

Quality Systems/Standards
Complete knowledge of the quality system (e.g., Boeing Quality Management System (BQMS), International Organization for Standardization (ISO9001), Aerospace Standard (AS91001).

Typical Education/Experience



Bachelor's and related work experience, a Master's degree and related work experience or an equivalent combination of education and experience.


Other Job related information



This position supports the Ares program at the Michoud Assembly Facility in New Orleans, LA. This position requires the ability to obtain access to a National Aeronautics and Space Administration (NASA) facility. Eligibility to live and work in US Required. This is a sensitive/safety-sensitive position and is subject to NASA (DOT) random drug and alcohol testing. Physical work demands moderate to strenuous effort. Must be able to lift items ranging from 10-50 pounds; must have ability to stand frequently or for long periods of time and perform tasks that require climbing, kneeling, bending, pulling, pushing and other related activities. Maintain a safe, clean and organized work environment.


*** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***

Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.

The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process.