http://www.flightglobal.com/jobsFlight Jobshttp://www.flightglobal.com/jobs/job/passenger-charter-broker-united-arab-emirates-200645782.htmFri, 20 Nov 2009 17:21:00 +0000193584The company is an established aviation organization, they require a Passenger Charter Broker to join their expanding team. This role will be based within the United Arab Emirates. You will supply cost effective options for your clients and achieve customer satisfaction. This is a rare opportunity for the right individual to establish themselves with a market leader. The salary is competitive with a commission structure. The position requires someone that has a minimum of 2 years experience working within a sales environment in aviation and with working knowledge of Arabic. To apply for this role please send a copy of the following through to graham.merriman@zenon.aero • Copy of Passport • CV / Resume All applications will be dealt with in the strictest confidence. Zenon Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. http://www.flightglobal.com/jobs/job/corporate-jet-broker-london-200639701.htmFri, 20 Nov 2009 17:18:55 +0000193566The company is an established organisation within aviation. They require a Corporate Jet Broker to join their expanding team. This role will be based in London, and comes with a competitive salary and commission. The position requires Corporate Jet Broker that has a minimum of 4 years experience working within private jet charter broking. You will work alongside suppliers and brokers to provide cost effective options for their clients and achieve customer satisfaction. This is a fantastic opportunity for the right individual to establish themselves within a well known company. To apply for this position please send your CV through to recruitment@zenon.aero Zenon Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. http://www.flightglobal.com/jobs/job/charter-brokers-business-development-in-vipbusinesscorporate-aviation-united-kingdom-200642624.htmWed, 18 Nov 2009 12:51:06 +0000187702The Position Our UK Client provides VIP/Private flights, Aircraft Maintenance and Aircraft Sales/Purchasing support to their customers. They plan to develop their Sales Team, by appointing professionals from within Corporate Aviation – Charter Brokers, plus other Business Development Executives with experience in FBO and/or MRO. They are looking for people who will bring knowledge, expertise and proven sales experience from within the VIP/Corporate/Business Aviation sector. General Sales isn’t want they want, so unfortunately we couldn’t progress an application for you unless you offer just the right profile. The positions are offered as full-time, permanent in SE England and are available immediately. Successful Candidates will be offered an attractive Salary, plus Commission structure and assistance is provided for local travel costs. You must be an EU passport holder, or have the right to live and work in the UK already in place. Candidates from mainland Europe may be offered relocation assistance. To Apply: If you would like to apply - and if you offer the skills and experience requested by our Client, will you please: a) send us a copy of your up to date CV/Resume (as a Word.doc please) b) our Clients always appreciate a photograph, if you have one you are happy to send With these documents, our Team will review your file. Candidates who meet match our Client’s preferred profile, will then be forwarded to the Company for their initial review. If our Client invites you to attend a face to face Interview at their offices, we will work closely with you to confirm all the details. Where sensible, our Client may suggest an initial Telephone Interview as an intermediary step. You will hear from us with the outcome of your application, just as soon as it is known. http://www.flightglobal.com/jobs/job/regional-sales-manager-middle-east-middle-east-200634484.htmFri, 13 Nov 2009 15:16:10 +0000180317Our client is a dynamic, expanding airline based in the Middle East, with an excellent opportunity for a Regional Sales Manager. This role reports directly to the Country Manager and has an excellent benefits package. Requirements: • Strong leadership skills • Results driven individual • Excellent team player • Track record of success in managing a passenger sales team. • Record in achieving and managing growth under cost constraints. • Track record of effective team leadership, development and commercial direction. • Management experience within the travel industry. PLEASE NOTE! To apply for this vacancy you MUST register on the Aeroprofessional (dot com) website. This will enable us to process your application efficiently. Any application we receive through another route (including through this website) may not receive a response. Thank you in advance for your cooperation. http://www.flightglobal.com/jobs/job/sales-representative-europe-cambridgeshire-200638993.htmFri, 13 Nov 2009 10:11:00 +0000179790Sales Representative - Laboratory Automation - Europe Our Client is seeking an experienced Sales Representative with knowledge of the European market place and customer base for Laboratory automation Pharmaceutical Sector Instrument Sector The successful candidate will be based in the UK but prepared to travel within Europe Proven sales experience within the Laboratory automation marketplace Excellent proven track record, being consistently over target Knowledge of the pharmaceutical customer base within the target region including key account management and long-term customer relationship building Experience with Marketing as well as sales in the instrument industry Must be self-motivated and self-sufficient, able to operate with minimum infrastructure Ability to present and demonstrate high technology and high value solutions at a senor level within the Pharmaceutical sector Management of long term sales process, and understanding of the buying cycle for major capital equipment Mylen Recruitment Ltd is a recruitment agency specialising in Aerospace, Automotive, Aviation, Design, Mechanical, Electronic, Production, IT and Software, Engineering. By sending us your CV, you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act. In compliance with the regulations in place under the Employment Agencies Act, proof of identification will be required. We will require a current copy of a passport, driving license, ID card or NI card will be required as part of the registration process. http://www.flightglobal.com/jobs/job/aviation-sales-manager-west-sussex-200636136.htmWed, 11 Nov 2009 11:46:08 +0000175554ARINC lead the way in Aviation & Airport Technologies with over 80 years experience we have worked together with our customers to provide advanced solutions. Due to continued success in our Aviation Communications and Airport Solutions markets, ARINC EMEA is recruiting for the following position Aviation Sales Manager This additional role reports to the Aviation Program Director to expand existing revenue and customer loyalty through Account Management while seeking new business opportunities for aircraft voice and data communication services. Applicants would be expected to have some knowledge of the aircraft data link environment and trends. Interested candidates should apply on our website via the 'Apply Now' button. ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial, defence and government customers worldwide for more information visit our web site www.arinc.com http://www.flightglobal.com/jobs/job/program-implementation-engineering-manager-west-sussex-200636167.htmWed, 11 Nov 2009 11:45:35 +0000175552ARINC lead the way in Aviation & Airport Technologies with over 80 years experience we have worked together with our customers to provide advanced solutions. Due to continued success in our Aviation Communications and Airport Solutions markets, ARINC EMEA is recruiting for the following position Program Implementation & Engineering Manager Reporting to the Operations Program Director, this role will be responsible for delivering Airport IT Projects as well as the leadership, management and personal development of the ARINC Project Management and Engineering teams, ensuring that airport project implementations are delivered using a Prince 2 methodology on time and to budget. Interested candidates should apply on our website via the 'Apply Now' button. ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial, defence and government customers worldwide for more information visit our web site www.arinc.com http://www.flightglobal.com/jobs/job/international-sales-marketing-manager-paris-aviation-sales-france-200634245.htmMon, 09 Nov 2009 16:35:14 +0000172334Our client is a world leader in aviation training and they now require an International Sales & Marketing Manager The International Sales & Marketing Manager is responsible for providing our client’s Customers and prospective Customers within the designated territory with information regarding all of our client’s products and services, by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned. Teamwork Activities: Internal: • Communicate with Centre Managers and/or Customer Support Managers regarding Customer scheduling, to maintain Customer satisfaction. External: • Provide specific information related to services and product enhancements to Customers within designated territory. • Contact prospective Customers within designated territory to introduce our client’s products and their potential benefits to the Customer. • Contact Customers to maintain awareness of their needs, desires and level of satisfaction. • Follow up and follow through on all Customers’ requests until closure is achieved. Documentation/Reports Activities: • Prepare and submit weekly contact reports to Director, Worldwide Maintenance Sales. • Maintain a database of information regarding the worldwide fleet of aircraft, owners and operators for the designated territory. • Attend Meetings, Seminars, and Conventions, as assigned. • Complete training agreements (Sales Contracts) and file with Worldwide Sales office. Daily Responsibilities: • Maintain our client's commitment to Customer satisfaction while performing job duties. • Accountable for the security of our client’s materials, projects and business information regarding the methods and techniques used in the production and usage of our client’s products. • Participate in the Quality Management System (QMS) activities at assigned site and adhere to the processes related to accomplishing the site's QMS goals. • Support our client's, and its subsidiaries', commitment to ethical behaviour by basing our priorities on lawful and ethical conduct as we deal with co-workers, Customers, vendors and others in all of our operations. (See Sarbanes-Oxley Act of 2002) OTHER DUTIES AND RESPONSIBILITIES: • Prioritize work on a daily, weekly and monthly basis. • Attend, facilitate and/or research training to increase skills applicable to job position and workplace issues. • Travel, as required, to implement sales and retention strategies. Position requires 50% travel within assigned territory. EXTERNAL - Customers, vendors and general public EDUCATION AND/OR EXPERIENCE: (Minimum Requirements) Bachelor's degree (B.A./B.S.) from a four-year college or university preferred; or five (5) years’ related experience and/or training; or equivalent combination of education and experience; equivalency years experience substitution must be in related field. Degree in Marketing, Business or Aviation Management preferred, but not required. Minimum of five (5) years’ work experience in Aviation-related sales Minimum Language Requirements: Must be able to read, write, and converse in Arabic & English and it would be preferable if you had knowledge of one other Eastern European language NOTE: Must be willing to work from Paris Marketing Office, or United Kingdom CERTIFICATES, LICENSES OR REGISTRATIONS: Valid Driver’s License, where applicable. OTHER SKILLS AND ABILITIES: • Excellent verbal and written communication skills • Excellent organizational skills • Knowledge of management principles and their applications • Able to work effectively with national regulatory authorities to gain course approval • Aviation terminology, desired • Must understand and work with the cultural differences of the assigned territory SOFTWARE KNOWLEDGE AND SKILLS: Corporate: - SAP, or General knowledge of working with a large-scale business accounting system similar to SAP o ORION, Logbook, SalesLogix (if possible) General knowledge of the following software: MS Word, MS Excel, MS PowerPoint and MS Outlook. Database - MS Access, preferred Other software programs may be required, as needed http://www.flightglobal.com/jobs/job/it-account-manager-airlines-airports-uae-airport-it-united-arab-emirates-200634242.htmMon, 09 Nov 2009 16:34:55 +0000172333I.T. ACCOUNT MANAGER (AIRLINES & AIRPORTS) - UAE - AIRPORT I.T. Our client is a major international airports company in the Middle East. The Role: The role holder manages the assigned customer accounts at the airport which would include administration of the customer contracts, managing service levels, providing and selling new solutions, negotiating price/terms and billing the customer. This position also would liaise with various teams within ICS to deliver service needed for the customer. Main Responsibilities: • Manage the assigned customer accounts and maintain a good relationship with them. Keep up to date with IT landscape at Airport and act as a trusted adviser to Airport tenants and Airlines. • Negotiate and enter into contracts with the customers and ensure that service levels and timely billing are managed • Provide innovative and cost-effective solutions for customers or for improving Airport processes and passenger experience. Manage IT aspects of the airport and drive for high customer satisfaction from passengers. Manage initiatives to maintain high ASQ ratings. Provide feedback for airport specific solutions. • Produce monthly reports for customers and conduct monthly service reviews with the customers and ensure that all issues are addressed to the customers’ satisfaction in a timely manner. • Manage the IT portfolio funded by the customers. Manage Projects related to customers in the absence of an assigned Project Manager. • Liaise with internal teams and external suppliers to provide services and to deliver projects for the customers. Provide feedback on performance of other teams to their line managers. • Manage the team assigned and processes related to customer account management. Minimum requirements • UAE National preferred or if an expat, then work experience in the UAE is essential • Proven experience in IT • Proven experience in Airport and Airline related domains • Proven experience in customer account management related to Airport/Airline IT • Project management experience • Contract management experience • Financial accounting awareness • Airline/Airport domain knowledge http://www.flightglobal.com/jobs/job/european-director-of-charter-sales-zurich-sales-zurich-200634221.htmMon, 09 Nov 2009 16:32:57 +0000172327Our client is a leading global business aviation organization offering a diverse range of tailored aviation services including pre-owned and new aircraft sales, aircraft management, executive aircraft charter, aircraft maintenance, aircraft completions consulting and fixed base operations. Primary Responsibilities: Sale of charter sales services and full capacity utilization of the charter fleet and achievement of customer satisfaction Gross profit responsibility of the charter business in Europe Development of successful sales strategy for charter Development and extension of end-customer and broker network Creativity in finding new charter sales channels and developing existing channels Processing of customer enquiries, preparation of proposals and creditworthiness Preparation of contracts and negotiation with customers and other parties Customer liaison and support in order to improve customer satisfaction in charter business across Europe Coordination of all tasks within the Pan European sales team (London, Zurich, Moscow) HR management for all subordinates Your Profile: 10 years work experience, incl. leadership experience in multicultural environment At least 5 years work experience in charter sales in business aviation Thorough knowledge of the European business jet charter market Very successful track record of charter sales (multi-million Euro turnovers) Excellent network of charter clients (end-clients and brokers) Highly developed sales & interpersonal skills Fluent in English, German is a plus They are looking for a highly motivated, pro-active and flexible person who is able to work well under pressure, independently and as a team member. The successful candidate must have a customer service orientation and good managerial skills. The position is based in Zurich. http://www.flightglobal.com/jobs/job/ukusa-sales-operations-manager-london-london-200634231.htmMon, 09 Nov 2009 13:00:23 +0000172011UK/USA SALES & OPERATIONS MANAGER - LONDON - SALES Our client is the world’s first provider of fully integrated luxury transport – the one-stop shop solution for Private Jets, Helicopters, Yachts and Limousines. They operate three divisions – ‘Charter’, ‘Fractions & Block Hours’, and ‘Aircraft Sales & Acquisitions’. Our client is a young, energetic fast-growing company that has doubled its turnover each year since its foundation in 2004. It is positioned as both a global private aviation and VIP transportation company, and a luxury brand aiming for the leader position in the market place. The Position: They are looking for a UK / USA Sales & Operations Senior Manager to join their experienced and motivated team. The UK / USA Sales & Operations Senior Manager will be responsible for generating new business revenue from both High Net Worth Individuals and Corporate Organisations across a range of industry sectors including Finance, Energy and Property in the UK & USA regions. You will liaise with the marketing team to organize sale campaigns and work towards acquiring new clients by employing various marketing & sales methods. You will manage and grow 150 UK / USA accounts to reach turnover of £3m for this region in 2010. The ideal candidate will have experience and competency in the following areas: • Minimum 10 years management, sales or operations experience • Excellent communication skills and experience in managing a sales and operations team • A strong understanding and experience of the private aviation industry, and the ability to develop the UK / USA region for our client • Background in selling products and/or services in the $50,000+ range - or selling to high net worth individuals • Can demonstrate success in building and maintaining an established client base in the private aviation or similar industry, with 50+ accounts from £10k to £300k • Highly motivated and well organised • Professional attitude and demeanor • Excellent problem solving skills for operations • Strong contacts with either HNWI or Corporations • Foreign language skills are a plus but not a necessity Responsibilities will include: • Developing and managing a targeted Sales & Marketing Strategy to develop the UK/USA region for our client • Managing 150 existing UK/USA accounts, and developing existing client relationships • Micro-managing top 25 UK/USA accounts to generate increased business revenues • Generating new business and acquiring new clients for the region, including active sales, client liaison and networking activities • Working with Marketing to manage passive sales activities and develop targeted campaigns to generate new business • Develop and implement active sales plans to generate new business • Managing use of SalesLogix IT tool to increase service efficiency and support regional sales growth • Minimum £15-£20k of sales margin per month • Manage all aspects of charter transactions from prospecting through to closure • Develop and maintain relationships with limousine, helicopter, yacht and jet providers in UK and USA • Working with Managing Director to build up ‘Fractional Ownership & Block Hours’ Division to generate additional revenues for the region • Weekly reporting to Managing Director & Founder, • Quarterly reporting on market and regional situation to the group The ideal candidate’s CV should show a proven track record of exceeding targets. This position will suit a well presented, credible, sales professional with excellent communication skills who is comfortable liaising with HNWI and CEO level management. http://www.flightglobal.com/jobs/job/director-of-marketing-middle-east-middle-east-200634233.htmMon, 09 Nov 2009 12:59:46 +0000172004DIRECTOR OF MARKETING - MIDDLE EAST - AIRLINE MANAGEMENT Our client is a new premium service airline in the Middle East and due to their continuing expansion, they now require a Director of Marketing. Job Purpose: To lead all commercial marketing and product management activity including through the line marketing communications, PR, loyalty, CRM, product and guest experience management within agreed budgets. Principal Responsibilities: Act as strategic brand guardian for our client ensuring the brand proposition and values are understood internally and executed externally through the entire marketing mix Develop and manage an integrated marketing plan and calendar of activity to support the development of the brand and delivery of the commercial sales revenue plan network wide Ensure our client understands the needs of its current and future customers and develops a strong relationship with its guests through effective communication and customer loyalty programs Direct and deliver advertising and media strategy from strategy to creative concept and execution network wide Identify and deliver ongoing tactical marketing and PR activity in support of driving sales and reacting as required to competitor and market activity Oversee the evolution of our client's corporate image and look including changes to airline logo, livery, slogans and physical appearance Develop and deliver all below the line collateral for trade and corporate sales, product marketing and guests needs (e.g. brochures, FFP hand book, ticket wallets, bag tags, etc.) Input brand design requirements to architectural and signage projects run by Facilities e.g. head office, regional sales offices, lounges, Airport Terminal, line stations, etc. Accountable for delivery of the online revenuetarget through the provision of an excellent online customer experience from guest research, booking, ticket changes and check-in Develop and manage the frequent flyer programme, driving membership penetration, revenue, loyalty and satisfaction Develop the guest experience specification with overall responsibility for guest satisfaction and advocacy, and management of line department accountability and delivery of specific elements of the experience Directly manage the in-flight and First Class lounge catering offer as key element of the guest experience and major cost item in the airline P&L Directly manage other key aspects of the on board experience; in-flight entertainment content (video, audio, newspapersand magazines), shopping, OnAir mobile connectivity, in-flight amenities and other cabin items such as boarding music, safety video, etc. Contribute in a major way to the development of the annual commercial plan Manage the significant budgetof the marketing and product function Monitor competitor activity with respect to products and services so as to respond, when appropriate, through product/service changes Provide strong leadership and mentoring to a team of skilled professionals, developing high potential individuals for succession or rotation to other parts of the airline Key Interactions: CCO, CEO and CMD as key stakeholders. CCO as line manager COO for delivery of operational standards to commercial specifications CFO, Procurement, CIO and HR Director as key support area managers Director of Sales, Country Sales Managers and GSA's Suppliers: Advertising, Media and PR agencies, Caterers, In-flight Product Suppliers, Sabre, Partnerships, other agencies, etc Education, capabilities, skills & expertise: Candidate will hold a Degree in any domain and ideally an MBA from well-respected academic institutions A minimum of ten years of relevant professional experience in commercial marketing with at least five years at SVP level at a major carrier or EVP at a smaller or independent carrier Experience in leading customer focused marketing and product organisations with a strong track record of supporting profitable revenue growth and customer experience excellence in the major roles he or she has held. Experience in successfully creating and communicating a meaningful brand identity Experience in strategic brand development in tandem with tactical sales activity across the marketing and communications mix including advertising, below the line, PR, events, online Exposed to e-commerce, online and digital marketing in the airline sector Experience in the design, development, specification and management ofthe end to end customer experience from check-in to arrival and familiar with on board product including catering, in-flight entertainment and provision of amenities Ideally having had some exposure to the Middle East/Gulf marketplace and its nuances. Experience working in different cultural environments. Has the professional and personal credibility to manage multi-disciplinary and multi-cultural teams Experience working in smaller, more hands-on environment that is resource constrained. http://www.flightglobal.com/jobs/job/trainee-sales-consultant-hampshire-200631894.htmThu, 05 Nov 2009 11:59:39 +0000166700Working for Contractair, expanding recruitment company Previous sales experience an asset Must be able to commute on daily basis Long term position Willingness to travel To start ASAP Must have a keen interest in Aviation Reporting to Sales Manager and MD Must hold an EU Passport and have the right to live and work in the EU email CVs in confidence to frances.cooremans@contractair.net http://www.flightglobal.com/jobs/job/trainee-crew-resourcer-hampshire-200631888.htmThu, 05 Nov 2009 11:55:36 +0000166671Working for Contractair Limited Must have an interest in Aviation Be able to work within a team Previous experience not necessary Must be able to commute daily to Basingstoke Full Time position To start ASAP Hard working Languages an asset Good telephone manner Must hold EU Passport with the right to live and work in the EU Secure position with established company Salary in line with previous experience CVs to frances.cooremans@contractair.net