http://www.flightglobal.com/jobsFlight Jobshttp://www.flightglobal.com/jobs/job/senior-operations-manager-london-200650000.htmFri, 27 Nov 2009 17:22:42 +0000193609The organisation is an operator of both medium to large cabin corporate aircraft based in London. The operation is based on quality not quantity, with no more than six aircraft within their charter and managed fleet. With a large number of loyal and regular customers who both own and charter their aircraft that are at the very top end of this industry. Customers include heads of state, royalty and high net worth individuals not affected by the economical downturn. The position is a 12 month contract and is based at their Operations centre in the South East of England. The role is not shift based however you must have a flexible attitude as you will be needed to be contactable 24/7. The role has full responsibility of every aspect of this operation including every aircraft, customer and charter. • The successful candidate will have an excellent technical knowledge, at least five years in the corporate jet market ideally with long haul aircraft and with first class problem solving, customer service and communication skills. • The operational and management team is small. Previous management experience in operations is essential and the ability to work to tight deadlines and within regulations and requirements of the operating authority. • Experience of ground and flight operations management within the executive jet industry is a must. • You will have an excellent knowledge of international long haul flight planning and scheduling. • Ensure all operations 24/7 365 are run smoothly and effectively. • Determine all flight ops standard practices are in line with all national and international regulations and with the provisions of the AOC. • Ensure the highest standard of safety, punctuality, confidentiality, passenger comfort & trust. • Determine the usability of areas and airways to be utilised for the company’s flight operations, and to establish minimum flight requirements. • The successful applicant will have gained many years experience in a similar role and be familiar with all aspects of Operations, Rostering, Crewing and Hotac within a European corporate aircraft operator so as to have an understanding of JAR Ops. This position has an excellent salary for the successful candidate. Only candidates that meet the requirements above will be contacted. Your application will be dealt with in complete confidence. Please apply in writing to Graham at graham.merriman@zenon.aero Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy. http://www.flightglobal.com/jobs/job/technical-records-administrator-london-200650039.htmFri, 27 Nov 2009 17:22:22 +0000193606This airline has its offices based close to London’s Heathrow Airport and requires a new Administrator to join their small team. This is a permanent position with a competitive salary that does include various benefits. Main Purposes of Position This role is key in creating and maintaining accurate technical logs, records and aircraft schedules for the fleet within Engineering and Maintenance Business Dept. In ensuring the quality programme is maintained, all aspects of technical records, technical library, planning and scheduling must be completed in compliance with the appropriate external regulatory authorities. To receive work packs from engineers and transcribe the information into technical records/logs, inputting and populating the computerised system. To create technical records for new aircraft and update existing logs on a timely basis, within deadlines prescribed by authorities. To raise task cards or work packs, verification of task cards and updating of computer systems. To liaise with engineers and check information supplied in work packs to ensure that correct information is inputted into computerised technical records. Maintain records and develop initiatives as required. To ensure aircraft tracking is maintained, with updating of aircraft hours, log books, technical logs and component change coding. To create records in the new computerised system for CAA & FAA accreditation, ensuring compliance and accuracy. Transfer records from old computer system so that operation is totally within the new system. To continuously improve and maintain processes within technical records. To calculate aircraft flight times against regulatory demands and create schedule of plan for aircraft maintenance. Working within the Technical Records team, undertake other duties such as maintaining the technical library. Please apply in writing with your CV to recruitment@zenon.aero. Zenon Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. http://www.flightglobal.com/jobs/job/head-of-operations-united-kingdom-200642599.htmWed, 18 Nov 2009 12:22:01 +0000174413Department: Operations Reports to: Chairman Job Description: Role/Purpose: Full management accountability for: • Client Service Delivery • Aircraft Operations • Adherence to and development of operational processes and procedures • Crew Management, standards, training and disposition • Client Service and Safety and Training team management • Safety, quality and standards in line with regulatory requirements including the production of all manuals and documentation and organisation of associated training • Supplier relationship Management • Cost/Overhead Management within remit Scope of role: The scope includes: • All activities within the sphere of aircraft operations, safety and client service delivery (flight) Key accountabilities and responsibilities: • Accountable for client service strategy and delivery • Accountable for safe, cost effective and client focused aircraft operations • Responsible for compliance with all Safety and Quality Assurance regulations through the strategic • management and development of the Safety and Training function • Accountable for the leadership, development and motivation of the Client Service Managers, Crew, and Safety and Training Manager • Accountable for resource planning and management • Accountable for the continuous improvement of operational processes and procedures to enhance business efficiency • Accountable for the Department Budget • Accountable for the accurate and timely Stage 1 and 2 invoice process • Accountable for emergency planning, response and including training of company personnel • Accountable for crew client service standards, technical competency and promoting a positive and inclusive working relationship with colleagues • Accountable for crew disposition • Accountable for operations supplier selection (cost and quality) and relationship management • Accountable for operational risk identification and mitigation • Liaison with aircraft Principal (as directed by Chairman) • Post holder for AOC/IS-BAO Key relationships: 1. Senior Management team 2. Commercial Team 3. Engineering 4. Clients and support personnel 5. Suppliers 6. Regulatory authorities Person(s) and nature of relationship 1. Accountable to Chairman in terms of service, safety and operational strategy and delivery. 2. Functional management of the Operations team. 3. Head of Commercial and Engineering team to align department goals and promote team relationships Key skills, knowledge, experience and competencies: • Inspirational and decisive leader • Proven dedication to customer service excellence • Personal “gravitas” and ability/credibility to communicate with Principals • Lateral and strategic thinker • Highly developed influencing and negotiating skills • Exceptional commercial acumen • Proven success in managing and developing individuals/teams • Proven experience in managing a dynamic and fast moving operations department within regulatory limitations • Proven experience in safety management systems and /or quality assurance programmes Key technical skills (assessment criteria): Technical skill 1 Highly competent leader providing clear leadership and functional management to the Operations team. Technical skill 2 Experienced in remote management with the ability to build cohesive and committed teams Technical skill 3 The ability to plan and manage a complex, time critical operational environment, the effective resolution of problems and the capability to perform under pressure. Technical skill 4 Aircraft and aviation knowledge Technical skill 5 Strategic and tactical decision making To Apply Please send the following information to Candidates@BettsRecruitment.com • An up to date copy of your CV. Please only send a simple WORD.doc version (if you have not already done so) • Our Clients always appreciate a recent head & shoulders photograph, so please include one if available Regrettably, we won't be able to recommend Candidates who either do not offer the experience, overall profile or who aren’t qualified for other reasons, to our Client. Selection/Interview Process The Betts Team will review, shortlist and recommend Candidates to our Client - based on your CV and a first Telephone Interview (TI). From these recommendations, our Client will then invite their own shortlisted selection of Candidates to attend a face to face Interview at their offices. We will make sure you receive feedback about your application as soon as possible. http://www.flightglobal.com/jobs/job/marlborough-global-executive-search-united-kingdom-200415013.htmWed, 20 May 2009 08:03:43 +000010452Marlborough Global Executive Search Airports.Airlines.Aerospace Marlborough are Executive Search practitioners operating exclusively within the Air Transport sector. We are experts at identifying aviation talent and are trusted advisors to airports, airlines, aerospace manufacturers, service providers and industry associations worldwide. Over the past decade we have performed Search assignments across forty countries and five continents locating the very best talent that our clients demand. We pride ourselves on high levels of customer satisfaction, a dynamic approach plus guaranteed quality and integrity in service delivery. Evidence of our commitment to high standards is our accreditation under the new ISO 9001:2000 Quality Management Standard, and membership of AESC – the elite community of top-tier Search firms. We possess an enviable address book of contacts throughout the global Air Transport sector and devote considerable time to networking at International trade fairs, industry functions and exhibitions. From time to time we are invited to address audiences of aviation executives at International conferences, and are frequently published in leading trade journals. Our presence and influence is felt throughout the aviation industry and as such we hold active memberships with a number of professional associations including: • The Association of Executive Search Consultants • The Royal Aeronautical Society (Corporate Partners) • Airports Council International (World Business Partners) • International Society of Transport Aircraft Trading (ISTAT) • The British Association of Aviation Consultants • The European Aviation Club (Brussels) • The Wings Club (New York) • The British Chamber of Commerce (Belgium) • The UK Aviation Club (London) Our experienced team of Researchers ensure that we deliver accurately and swiftly on client briefs. Through state-of-the-art technology, market intelligence and privileged relationships we quickly identify the talent to not only fill the resource gap, but t5o ensure longevity in the role. We take great time and care ensuring that the needs of both the client and the candidate are met. For us, retention is as important as the initial recruitment phase. Typical appointments include: • Chief Executive Officer • Managing Director • Senior Vice President • Main Board Director • Vice President • Function Director including security/Engineering/Safety/Flight Operations/Ground Operations/Marketing/Sales/Network/Finance/HR/IT/General Manager For more information or simply to discuss your resource needs please contact us at: Marlborough b.v.b.a Green Square Lambroekstraat 5a 1831 Diegem Belgium Tel: +32 2 711 4474 Fax: +32 2 719 02 75 info@marlborough.aero www.marlborough.aero