Top News on shashank nigam

  • ​OPINION: Disruption management in the social media age


    I heaved a sigh of relief as I heard the satisfying beep of the reader the agent used to scan my boarding pass. I had made my Air France flight to Paris, but just by a whisker, after the gate was officially closed on the departure displays.


  • Other News for shashank nigam

  • ​OPINION: Disruption management in the social media age


    I heaved a sigh of relief as I heard the satisfying beep of the reader the agent used to scan my boarding pass. I had...


  • Standing up for new seats


    Will the vanguard nature of Asian carriers open the door to vertical and stacked sleeper seat designs on aircraft?


  • Connectivity explored as AirAsia X mulls long-term IFE&C strategy


    <p>Malaysian long-haul low-cost carrier AirAsia X is exploring the possibility of equipping its newly-ordered Airbus...


  • News Listings for shashank nigam

  • ​OPINION: Disruption management in the social media age

    News | 20 May 2015 13:19 | Shashank Nigam

    I heaved a sigh of relief as I heard the satisfying beep of the reader the agent used to scan my boarding pass. I had made my Air France flight to Paris, but just by a whisker, after the gate was officially closed on the departure displays.http://www.flightglobal.com/news/articles/OPINION-Disruption-management-in-the-social-media-age-412156/
  • ​OPINION: How wi-fi policy could threaten airline brands

    News | 10 Feb 2015 14:15 | Shashank Nigam

    In November 2014, Jeremy Gutsche, a well known Canadian entrepreneur, was on a Singapore Airlines Airbus A380 flight from London to Singapore. A busy executive, he was happy that there was wi-fi available on his flight.http://www.flightglobal.com/news/articles/OPINION-How-wi-fi-policy-could-threaten-airline-brands-407936/
  • ANALYSIS: Why airlines must adapt to social media evolution

    News | 20 Feb 2013 15:55

    As more airlines engage with the likes of Facebook and Twitter, those that want to stay ahead must embrace opportunities offered by mobile and on-board wi-fi in order to transform their social media relationships into real-world loyaltyhttp://www.flightglobal.com/news/articles/ANALYSIS-Why-airlines-must-adapt-to-social-media-evolution-382549/
  • FEEDBACK: The connected traveller has arrived, now airlines must drive results

    News | 27 Jun 2012 12:17

    Passengers can now access wi-fi across almost every part of thier travel journey. Meeting these expectations for connectivity is both a challenge for airlines and airports to live up to, but also an opportunity to add value and drive ancillary revenues.http://www.flightglobal.com/news/articles/FEEDBACK-The-connected-traveller-has-arrived-now-airlines-must-drive-results-373467/
  • FEEDBACK: Cult relationship management in the social media age

    News | 20 Feb 2012 14:10 | Shashank Nigam

    With large numbers of people who are not flying with an airline able to drive significant business to or away from it through social media, SimpliFlying chief executive Shashank Nigam looks at the importance of cult relationship managementhttp://www.flightglobal.com/news/articles/FEEDBACK-Cult-relationship-management-in-the-social-media-age-368512/
  • Feedback: SimpliFlying's Shashank Nigam on virtual returns

    News | 18 Apr 2011 15:54

    As airlines increasingly embrace social media as part of their market strategies, Shashank Nigam of brand strategy consultancy SimpliFlying asks: is getting...http://www.flightglobal.com/news/articles/Feedback-SimpliFlyings-Shashank-Nigam-on-virtual-returns-355696/