One of British Airways' Airbus A320s has been slightly damaged, apparently during a collision with an airbridge, at Amsterdam Schiphol in the Netherlands.
The aircraft had arrived at Schiphol after operating the BA428 service from London Heathrow on 2 August.
"We are carrying out a detailed investigation into this incident," says BA, adding that it occurred as the aircraft was parking after arriving at Amsterdam.
"The aircraft has been taken out of service and at this stage it would be wrong to speculate as to the cause."
BA says all the passengers disembarked the aircraft as normal.
"We are sorry for any disruption the incident has caused and we are rebooking customers who were due to fly on it from Amsterdam to Heathrow," it adds.
BA says it is investigating the incident but has yet to determine the circumstances.
Flight data records, yet to be confirmed, indicate that the service involved an A320 registered G-EUUO, an aircraft powered by International Aero Engines V2500 powerplants. An image from the scene, purporting to show the aircraft at the gate, suggests the left-hand engine nacelle has been damaged in the collision.