DOT fines Aeroflot $60,000 for violating rules

Washington DC
This story is sourced from Pro
See more Pro news »

The US Department of Transportation (DOT) has fined Aeroflot $60,000 for violating the department's expanded airline passenger protection rules that took effect in January.

The carrier violated the rule on full-fare advertising and the rule requiring airlines to include a commitment in their customer service plans allowing consumers either to hold reservations at the quoted fare without payment, or cancel without penalty, for 24 hours after they book a flight.

Under the new full-fare advertising rule, all government taxes and fees must be included in the advertised fare. The rule applies to both US and foreign airlines as well as ticket agents.