DOT fines Alitalia over compensation for cancelled flights

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Italian carrier Alitalia has been fined $125,000 by the US Department of Transportation (DOT) for providing misleading information on its website regarding its policy on compensation to passengers on delayed and cancelled flights.

The DOT says that while Alitalia's website displayed a copy of the carrier's general conditions of carriage (GCC) as required by department rules, the carrier "claimed a right to refuse such compensation, citing provisions in its tariff that exempted travel from the US from the terms of the GCC."

The department's Aviation Enforcement Office investigated the airline after receiving complaints from two passengers.