DOT fines three airlines for violating rules

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The US Department of Transportation (DOT) has fined Royal Air Maroc, EgyptAir and Royal Jordanian Airlines for violating the department's expanded airline passenger protection rules that took effect in January.

Royal Jordanian Airlines violated the rule on full-fare advertising and was assessed a civil penalty of $70,000.

EgyptAir failed to include assurances in its customer service plan allowing consumers to cancel a reservation without penalty for 24 hours after they book a flight and was assessed a civil penalty of $60,000.

In addition, the three airlines violated the rule requiring the disclosure of fees for baggage. Royal Air Maroc was assessed a civil penalty of $60,000 for violating the baggage fee rule.

Under the new rule, all government taxes and fees must be incorporated into the fare. The rule applies to both US and foreign airlines as well as ticket agents. In addition, carriers must disclose to consumers booking a flight that they may have to pay baggage fees in addition to the basic ticket price.