Panasonic Avionics has entered into a strategic agreement with Deutsche Telekom to feature T-Mobile as the preferred wireless internet provider for the Panasonic Avionics global communications suite.
The Panasonic suite supplies high-speed broadband internet and data and voice communications services to passengers and crew using a GSM or Wi-fi enabled device.
Under the terms of the new agreement, Deutsche Telekom is managing the iInternet gateway, passenger billing and customer support for Wi-fi services. In addition, the two companies say Deutsche Telekom plans to provide marketing and promotional support to drive the utilisation of services.
Panasonic Avionics CEO Paul Margis says: "T-Mobile is an established, best-in-class brand that offers an impressive portfolio of global roaming agreements and an excellent experience in terms of customer care, billing and support. In fact, in many instances, T-Mobile and its roaming partners already enjoy strong relationships with many of the same passengers that the airlines and Panasonic intend to serve."