Rockwell Collins plans to set up a support service centre in Shanghai by the end of the year, as it expands its presence in China.
The centre will consolidate the company's support engineers in one place to create a core group of personnel who can be deployed to provide help to customers, says Rockwell Collins' vice-president and managing director for Asia-Pacific, TC Chan.
"We will still have support engineers based with our customers but some of them will be located here and we will be able to cross-use them," he adds.
Rockwell Collins has 10 engineers in China supporting the domestic ARJ21 and MA60 aircraft programmes, but expects to grow this further as it progresses in its work on the Commercial Aircraft Corporation of China's C919 programme. It is working with two Chinese partners to provide the communications and navigation and surveillance systems on the aircraft.
The Shanghai centre is part of a bigger plan by Rockwell Collins to grow its footprint in China. It moved into bigger premises in Shanghai yesterday, and recently changed its legal status in China to allow it to own assets.
"We have changed our status here to a branch office from a representative office, which essentially makes our operations here more like a subsidiary. With this change, we can place assets here and use them to support our customers," says Rockwell Collins' managing director for China, Ron Ho.