Rolls-Royce is piloting a new aftermarket support product to appeal to owners of aircraft with Trent and RB211 engines coming to the end of their life.
The service, which is being branded TotalCare Flex, will be trialled with a number of airline and lessor customers over the next few months and, if successful, will become “part of our portfolio of offerings”, says Louise Donaghey, TotalCare product director.
The UK engine maker has been offering TotalCare for 15 years and about seven years ago introduced a new version called TotalCare Life in an attempt to protect asset values for the entire life of the engine, making it easier for an operator to sell its aircraft.
However, with an increasing number of Trent engines reaching their “mature phase”, Rolls-Royce is keen to offer a version of TotalCare suited to their operators. “We recognise that these customers’ requirements are changing,” said Donaghey during a briefing at Rolls-Royce’s service facility at London Heathrow today.
“With Life we are protecting asset value. With Flex we are offering a flexed structure to work with the owner to facilitate asset release,” she says.
She adds: “If you’re an operator and you want to retire your engine, you don’t want to send that to the desert with lots of asset value. If the next location for your engine-aircraft combination is the desert, then Flex will be right.”