Tiger responds to complaints to Philippine CAB

Singapore
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Tiger Airways has asked the Civil Aeronautics Board of the Philippines (CAB) to dismiss a complaint, which called for an investigation into the low-cost carrier's operations as a result of the earlier suspension of its Australian subsidiary.

The complaint suggested the suspension of the operations of Tiger Airways Australia in July 2011 by the Australian regulator, the Civil Aviation Safety Authority (CASA) and raised similar questions about Tiger Airways Singapore's operations to the Philippines, said the airline in a stock exchange statement.

In its response to the CAB, Tiger said the two subsidiaries hold separate air operator's certificates and are run as two separate companies, the statement said. As a result, the complaint is "without merit", the statement added.

"Tiger Airways Singapore has filed a detailed answer with a motion to dismiss, with CAB," the statement said.

In addition, the company is dealing with a complaint that was lodged with the Australian Competition and Consumer Commission (ACCC) about a marketing email sent to subscribers allegedly containing "inaccuracies", the statement showed.

Tiger said it is in talks with the ACCC on issuing a correction and is consulting the commission on "its continuing commitment to trade practices compliance" regulations, the statement added.