The wing on a United Airlines Boeing 747-400 was damaged after it hit an aerobridge at Melbourne airport on the morning of 22 April.
United said in a statement that the aircraft was operating flight UA839 from Los Angeles via Sydney and taxiing into its parking bay when its wing hit an aerobridge at approximately 10:57 local time.
The airline has not released the registration of the aircraft involved in the incident yet.
Media photos show that there was damage to the aircraft's leading edge, close to the wing root. United says that its maintenance teams are inspecting the damage.
No passengers or ground crew were injured in the incident, and were able to disembark the aircraft via stairs.
A spokeswoman for Melbourne airport says that the Australian Transport Safety Bureau is investigating the incident.