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Aviation History
1970
1970 - 0083.PDF
, FLIGHT International, 8 January 1970 9 ells it like it is. And this system doesn't just cover parts reliability. It * covers everything from mainte- ', nance manuals to maintainabil- Y ity guarantees to provisioning , and packaging. • How do suppliers feel about this system? Well, we've > been working with it for two years now, and not a single supplier has failed to make the , support and performance com mitments. Actually, the people who are forward-looking, the people who want to be progres sive in the 70s and '80s, want > to do business this way. Another thing we've got [ going is a special relationship with the L-1011's engine manu facturer, Rolls-Royce. That is, they use exactly the same criteria in choosing suppliers that we do. There's no other relation ship like it in the aircraft industry. What we've done is re vamp the whole product support concept. Our industry team is committed by contract to do everything possible to make sure the TriStar jetliner will be a money maker for the airlines — a reliable plane, easily maintain able, with high utilization and a minimum of headaches. We want airlines to make good profits with our plane. When they do, we know we will too.JJ Gene Mellon h Director of Commercial Product Support at Lockheed-California Company. He has over 20 years of Lockheed product support experi ence, more than half of that time in field service operations. His span of experience includes develop ing worldwide support programs for a variety of Lockheed planes beginning with the Constellation. Lockheed 1011 TriStar LOCKHEED-CALIFORNIA COMPANY. Burbank. California. U.S.A. A Division of Lockheed Aircraft Corporation
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