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Aviation History
1989
1989 - 0363.PDF
To help your field rep move faster, weVe made some major cuts. We've freed our field reps from time- consuming, bureaucratic procedures. They now have unprecedented decision- making power, including on-site ap proval authority for most warranty claims. On technical questions, your rep talks directly to the engineering specialist you need, instead of weaving through a chain of command. WeVe slashed whole layers from our approval process. And we won't stop until Pratt &Whitney is once again the undisputed leader in customer support. You told us you wanted faster turnaround time. We read you loud and clear. UNITED TECHNOLOGIES PRATT&WHITNEY
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