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Transavia France rolls out flight-connection scheme

Air France-KLM Group's low-cost operation Transavia France is rolling out a new reservations feature expanding its route availability by offering passengers to opportunity to book connecting flights.

Transavia France says the new facility, known as Smart Connect, will allow passengers to create new city-pair links on a "virtual interlining basis" without having to make separate reservations for each flight.

The operator quietly launched a pilot scheme in September on its Spanish, Italian and Portuguese sites and claims that customers showed "strong interest" in the opportunity to book such routes as Porto-Reykjavik and Lisbon-Tunis.

After selecting the route the passenger proceeds to reserve the flights through a single payment which combines the ticket costs.

Transavia France and Transavia Netherlands will be included in the first iteration of the Smart Connect scheme but other airlines, the company says, will be added before the end of this year.

Smart Connect gives greater autonomy to passengers, says Transavia France deputy general manager for sales and marketing Nicolas Henin, adding that customers will be protected from missed connections through co-operation with its partner, travel search engine Dohop.

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