Rolls-Royce claims it is signing up seven in 10 new business jets fitted with its engines for its Corporate Care fixed-cost maintenance programme, with owners of more than 2,000 aircraft now enrolled. That is almost four times the number of just over a decade ago.
“We’re pretty confident we can continue to grow,” says Steve Friedrich, vice-president sales and marketing for business aviation at Rolls-Royce. “Our goal was to hit that 70% mark and we have been hitting it or even exceeding it. It appears to be very resilient, regardless of what’s happening in the economy.”
The UK engine maker is announcing the addition of three new approved service centres, taking its network to 71. They are Duncan Aviation, which brings facilities in Michigan, Nebraska and Utah, as well as Embraer Executive Jets in Paris and ExecuJet in Tianjin, China.
Friedrich says Rolls-Royce’s AoG (aircraft on ground) response times are now less than 24h. “We have been identifying obstacles that prevent us responding faster,” he says. “We how have an operational service desk manned 24h a day with everyone located there who is needed to solve any problems.”
Rolls-Royce claims to have been be the market leader “for 17 years” in terms of new deliveries of business jets, with positions on the Gulfstream G450, G550 and G650, Bombardier Global 5000 and 6000, Cessna Citation X+ and Embraer Legacy 650.
Source: Flight Daily News