Alaska Airlines established a longstanding reputation for being a leading data-driven airline by using performance data to drive strategic decisions in each department. Their commitment to reviewing operational data and analytics has helped them become the Most On-time Major North American Airline for the seventh year in a row.

FlightStats’ co-founder, Mark Tilden, sat down with President and Chief Operating Officer of Alaska Airlines, Ben Minicucci, to discuss what on-time performance means to his airline and how his team uses analytics to navigate the complexities of achieving exemplary operations.

Alaska Airlines COO Interview

This interview provides insight into how Alaska Airlines:

- Uses analytics to optimize their operations

- Creates a culture of operational excellence that motivates team members

- Replicates their process for on-time performance at Virgin America

Download the interview here.