All Strategy news – Page 926
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Canadian challengers
Two airlines have emerged as Air Canada's challengers, yet they control less than one-third of the market and Air Canada is set to launch a discount airline of its own. So what are their chances?
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Lasting relationships
New online technologies have opened up opportunities for direct contact with the air customer, but while airlines may have welcomed the chance to save distribution costs, their experiments have often been at the expense of building deeper relationships and earning greater commitment
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Cost concerns
Profits were depressed again in 2000 as cost increases ate away strong revenue growth. In the year ahead the revenues too have weakened sharply
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BA expected to seek a minority stake in KLM
Financial analysts are talking up the likelihood that British Airways will follow up on last year's failed merger talks with KLM by taking a minority 10-15% stake in the Dutch carrier.