Since no airline in its right mind would allow a member of staff to occupy a seat in first or business class if a fare paying passenger wants to buy that seat, perhaps Tony Kilbride could explain the statement in his letter (Flight International, 26 February - 4 March) that: "Many companies have lost and continue to lose hundreds of millions of pounds of shareholders' money by allowing their staff to travel first or business class"?
Staff may be booked "firm" on a flight but the upgrade priority of their ticket is such that they will always be put back in the aircraft in order to accommodate all fare paying passengers.
Stuart Robertson-Fox
Drouin, Australia.
Source: Flight International
