FEEDBACK: Cult relationship management in the social media age
With large numbers of people who are not flying with an airline able to drive significant business to or away from it through social media, SimpliFlying chief executive Shashank Nigam looks at the importance of cult relationship management
Keep reading this article by becoming a FlightGlobal member now
PLEASE REGISTER FOR FREE OR SIGN IN TO CONTINUE READING
You have reached your limit of free articles for this period. Register for a FREE account to read this article and benefit from:
- Increased access to online news and in-depth articles from:
- FlightGlobal Premium covering the global aviation industry
- Airline Business providing insight for business leaders
- Weekly newsletters on topics across the industry
From making its debut as a magazine in 1985 through to its evolution into an online data and analysis tool, Airline Business has forged a reputation for providing high-quality, in-depth coverage of the airline sector’s strategic and economic drivers. Our trusted insight gives users a competitive edge in the global industry.