All articles by Gillian Jenner – Page 2
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IT trends: airlines target mobiles for future growth
As borne out by sharp increases in interest evident by this year's Airline Business /SITA Airline IT Trends Survey, everyone is looking to address...
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Airport IT Trends 2010: Sharing the experience
As increasing numbers of IT projects request funding, information technology chiefs are turning to initiatives such as common-use passenger processing systems to do more with less
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Airport IT Trends Survey: Self-service switch
With more than half of passengers handling their own pre-flight processing, what are the implications for airports and their technology strategies?
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Airport IT Trends 2009
Investment strategies, paperless travel and growth of services to passenger mobile phones are just a few ofthe topics tackled by the latest Airport IT Trends Survey, produced by Airports Council International, Airline Business and SITA
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2009 Airline IT Trends Survey: Overview
With the global economic recession showing nosignof abating, airlines are in survival mode, slashing extraneous costs and prioritising immediate revenue enhancements.
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2009 Airline IT Trends Survey: Technology developments
The growth and popularity of web and mobile services look set to overshadow kiosks as a check-in channel, but there is plenty of life left in the kiosk as a self-service channel
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Airlines deepen ties with outsourcing partners
With airlines in total cost savings mode the need toworkmore closely than ever withoutsourcing partners is paramount. Can both benefit from the relationship?
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Airlines get smarter in their planning
The way in which airlines plan their schedules could be about to improve. The technology is getting there, but are airlines ready ?
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Airlines broaden their business models but GDSs lag behind
As low-cost airlines gravitate towards hybrid models and network carriers go in the opposite direction and unbundle their products, they are finding that their reservation systems are struggling to keep up
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Airlines see the potential of warehousing their data
Airlines are following other industries into warehousing their valuable customer data in one place to make the best possible use of it to drive loyalty and improve service and operations
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Airport IT trends 2008
It has taken a long time, but advances in making the traveller's journey through the airport less painful are being made, according to the latest Airport...
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Airline IT Trends: Mobilised change
The key to enhancing the self-service experience for passengers lies with existing and future mobile technologies The rapid growth of self-service...
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Airline IT Trends: Mission critical
As the Airline Business/SITA Airline IT Trends survey celebrates its 10th anniversary, the findings show that now more than ever IT is critical to reducing...
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Airport IT Trends Survey 2007
The fourth Airport IT Trends Survey, by ACI, Airline Business and SITA, shows that the self-service revolution is now firmly established in the airport world ...
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