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  • INSIGHT FROM FLIGHTSTATS: Exclusive Interview with Alaska Airlines’ COO

INSIGHT FROM FLIGHTSTATS: Exclusive Interview with Alaska Airlines’ COO

Alaska Airlines established a longstanding reputation for being a leading data-driven airline by using performance data to drive strategic decisions in each department. Their commitment to reviewing operational data and analytics has helped them become the Most On-time Major North American Airline for the seventh year in a row.

FlightStats’ co-founder, Mark Tilden, sat down with President and Chief Operating Officer of Alaska Airlines, Ben Minicucci, to discuss what on-time performance means to his airline and how his team uses analytics to navigate the complexities of achieving exemplary operations.

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This interview provides insight into how Alaska Airlines:

- Uses analytics to optimize their operations

- Creates a culture of operational excellence that motivates team members

- Replicates their process for on-time performance at Virgin America

Download the interview here.

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