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NBAA: Rolls-Royce beefs up service coverage, updates app

Engine maker Rolls-Royce has added more aftermarket service centers and rolled out a new application to help the company better respond to aircraft stuck on the ground, R-R announces at NBAA.

The new service centers include Bombardier's site at London Biggin Hill airport and ExecuJet Aviation Group's sites in Australian.

Bombardier's London site will maintain BR710A2 engines, and ExecuJet, which has sites in Melbourne, Perth and Sydney, will maintain BR710A1/C4/A2 engines, R-R says.

Rolls Royce also announces it has renewed and expanded a service contract with Dallas Airmotive to include maintenance of Tay 611-8/8C engines.

R-R also unveils a new "Business Aviation Availability" mobile app that can help the company better respond to instances where aircraft are stuck on the ground.

The app, which will be active starting 1 December, allows aircraft operators to issue an "AOG alert", which is picked up by Rolls-Royce, enabling the company to respond more quickly, R-R says.

Rolls-Royce makes the app available to customers of its cost-per-hour maintenance support programme CorporateCare, it says.

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