VALUJET AIRLINES has turned its reservations system over to outside contractors in a bid to retain its competitive edge and preserve "a low-cost, low-fare niche in the industry". Some 1,000 employees - about one-third of the airline's workforce - are to be offered jobs with the outside contractors, Amlease and Foxtrot Aviation Services.
Amlease, based in Charlotte, North Carolina, takes over management of the reservations centre at ValuJet's base in Atlanta, Georgia, while Foxtrot takes on the running of a second centre in Savanna, Georgia.
ValuJet plans to open a third reservations centre in the first quarter of 1996, to be managed by TAD Resources and Dakota Reservation Services.
Source: Flight International